
F&B Manager
6 days ago
Job Description
F&B Manager
Scope of Jobs
This is an exciting opportunity to lead the F&B operations of our newest restaurant located at Columbia Secret Valley. The role is responsible for managing operations within budget while upholding the highest quality standards, and for inspiring the F&B team to deliver an outstanding guest experience.
Location
: Columbia Club House at Columbia Secret Valley
Key Responsibilities
· Forecast, plan, and manage all daily F&B operations, including banqueting and special events.
· Oversee menus, procurement, and equipment purchases to ensure quality and cost efficiency.
· Ensure smooth operation of systems, daily monitoring of operations, and timely resolution of issues.
· Maintain exceptional levels of customer service, proactively seek guest feedback, and build rapport.
· Handle guest complaints effectively to enhance loyalty and satisfaction.
· Continuously drive improvements in service standards and guest experience.
· Lead, train, and motivate the F&B team to achieve excellence.
· Create a positive and motivational working environment that supports growth and accountability.
· Ensure adherence to company policies, licensing regulations, and security procedures for cash handling, stock control, and premises management.
· Implement and maintain HACCP and Health & Safety policies and procedures.
· Collaborate effectively with internal and external teams to support seamless operations.
· Maintain structured documentation related to overall operations, including staff training, procedures, and compliance records.
· Attend job-specific training programs and participate actively in team communication meetings.
KEY REQUIREMENTS
Qualifications & Experience
· Proven experience as an F&B Manager, or in a similar leadership role within the hospitality sector, with a minimum of 3 years' experience.
· Strong background in banqueting operations is highly desirable.
· Up-to-date knowledge of food & beverage trends, innovations, and best practices.
· Solid ability to interpret financial data, manage budgets, and control costs effectively.
· Comprehensive understanding of F&B operations management, including compliance and quality standards.
- Fluency in English.
· Demonstrated success in leading, motivating, and developing teams.
· Diploma or equivalent qualification in Hospitality Management
Skills & Knowledge
· High level of customer service orientation.
· Excellent knowledge of Microsoft Office, POS
· Commercially astute
· Strong leadership and team management skills.
· Excellent communication and interpersonal abilities.
· In-depth knowledge of F&B operations, HACCP, and safety regulations.
· Problem-solving and complaint-handling skills.
· Budgeting and cost-control expertise.
Behavioral characteristics
· Customer-Centric Mindset
· Communicative
· Flexible
· Adaptable
All applications will be treated with the strictest confidence.
Interested applicants may email their CV at
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