Merchant Settlements Officer

A forward-thinking Fintech enterprise leading the charge in revolutionizing payment practices is actively seeking a Merchant Settlements Officer to join our Finance Team. Our company stands as a pioneer in developing cutting-edge solutions and products that empower both individuals and enterprises, fostering seamless digital financial journeys.

We are seeking a Merchant Settlements Officer to ensure smooth financial transactions with merchants. Your role involves reconciling accounts, resolving issues, and building strong relationships. Ideal candidates will have fintech expertise, problem-solving skills, and a commitment to accuracy. ‍

• Process daily settlements and reconcile merchant transactions.
• Monitor merchant accounts for discrepancies and resolve issues promptly.
• Coordinate with the finance team and payment processors to ensure timely fund transfers.
• Generate settlement reports and maintain accurate records of transactions.
• Respond to client querries and investigate and resolve any settlement-related inquiries or disputes from merchants.
• Collaborate with internal teams to optimize settlement processes and identify areas for improvement.
• Conduct due dilligence for the accuracy and correctness of the accounts provided by the client to ensure the safety of the client's funds.
• Maintain and update records on rolling reserves and oustanding balances.

• Bachelor&ss degree in finance, accounting, or related field.
• Strong attention to detail and numerical accuracy.
• Proficiency in Microsoft Excel and accounting software (Sage50 is considered an advantage).
• Excellent communication and problem-solving skills.
• Ability to work independently and meet deadlines.
• Prior experience in merchant settlements or financial operations preferred.
• Knowledge of payment processing systems and banking procedures is a plus.

• Experience with the reconciliation processes
• Experience working with cryptocurrency operations

• Attractive Compensation: Competitive salary package aiming to retain top talent.
• Vibrant Team Culture: Work with a dynamic, international team that values diversity and collaboration.
• Comprehensive Health Benefits: Enjoy the peace of mind with a private health insurance & a provident fund.
• Modern, Welcoming Workspace: Our pet-friendly office is nestled in the vibrant heart of Paphos, providing a comfortable and inspiring environment.
• Engaging Social Events: Participate in regular team-building activities, events and lively happy hours.
• Professional Development: Commitment to continuous career development and growth opportunities to help you achieve your professional goals.