Chief Customer Support Officer

1 week ago

Cyprus MIRA CONSTRUCTION L.L.C Full time €35,000 - €55,000 per year

We are looking for a Chief Customer Support Officer who will take on a key role in building and developing customer support processes.

Responsibilities:

Oversee customer relationships with both new and existing clients through CRM systems.

Ensure CRM systems support an effective sales funnel.

Develop and implement marketing strategies to attract new customers.

Manage key CRM processes: registration, retention, activation, reactivation, deposits, and related strategies.

Identify and propose new methods to improve customer experience.

Support the organization of promotional events to engage prospective clients.

Conduct research on Contact Center performance, market trends, and competitor activities.

Requirements

Proven experience as a Head of Client Relationship or Customer Support, or in a similar senior role.

Strong background in customer acquisition strategies.

In-depth knowledge of CRM systems and customer lifecycle management, including touchpoints such as email, SMS, calls, and other channels.

Technical expertise in CRM platforms and analytical tools.

Understanding of communication practices across calls, email, SMS, chat, and messaging platforms.

Sales experience.

Willingness to relocate to Cyprus.

Benefits

A challenging role in a fast-growing international environment with a multicultural team

Supportive working atmosphere with motivated experts and leaders, fostering a culture of collaboration and results.

Modern corporate equipment (macOS or Windows) and additional hardware provided.

Paid vacation, sick leave, personal days, and holidays.

Referral program with bonuses for successful recommendations.

Educational opportunities: internal training, compensation for external learning, and attendance at global industry conferences.

Mentorship and coaching rewards program.

Free in-house English courses.

In-house travel services.

Additional benefits may vary depending on location.

  • Chief Technology Officer

    1 week ago

    Cyprus JustMarkets Full time €80,000 - €120,000 per year

    ResponsibilitiesDevelop and implement a cohesive technology strategy that aligns with the company's business goals, focusing on accelerating growth and enhancing competitive advantage. Ensure our trading infrastructure supports high-volume, low-latency trading with maximum uptime;Lead the technology team by fostering an innovative, collaborative, and...

  • French Customer Support Agent

    1 week ago

    Cyprus Soft2Bet Full time €25,000 - €40,000 per year

    Wedosupport is growing tremendously and we continue to conquer new countriesNow we're looking for a French Customer Support to join our team and make his/her own contribution to our products.‍Main duties and responsibilities:Communication with customers through online-chats, e-mailsMaintain prompt and empathetic attitude towards customersAcknowledge and...

  • Night Support Officer

    4 days ago

    Cyprus Teroxx Full time €30,000 - €60,000 per year

    Who we areTeroxx is a digital assets boutique, specializing in digital assets management and blockchain-based solutions. We are a MiCA-licensed Crypto-Asset Service Provider (CASP) in the EU focusing on creating secure, user-centric, and data-driven digital solutions that empower both private and institutional clients. We focus on offering tailored, secure,...

  • Traders Support Officer

    1 week ago

    Limassol, , Cyprus TheTradingPit Full time €30,000 - €42,000 per year

    Trader Support Officer (English -speaking)We are looking to hire a fluent English - speaking Trader Support Officer to join our growing team in a hybrid work mode based in our Limassol office. The successful candidate will be the first point of contact for prospective and existing clients of The Trading Pit and will also provide support to internal teams as...

  • Trader Support Officer

    1 week ago

    Limassol, , Cyprus TheTradingPit Full time €35,000 - €54,000 per year

    Trader Support Officer (German-speaking)We are looking to hire a fluent German speaking Trader Support Officer to join our growing team in a hybrid work mode based in our Limassol office. The successful candidate will be the first point of contact for prospective and existing clients of The Trading Pit and will also provide support to internal teams as...

  • Chief Operating Officer

    1 week ago

    Cyprus MIRA CONSTRUCTION L.L.C Full time €60,000 - €120,000 per year

    We are looking an experienced COO to join the teamResponsibilities:Full operational and / or executive leadership of the product;Work closely with stakeholders and the tech/product team to define the roadmap, brand vision, and market entry strategy;Hire and oversee a lean operational team;Build scalable processes for daily operations, risk management, and...

  • Part-Time Support Officer

    4 days ago

    Cyprus Teroxx Full time €15,000 - €30,000 per year

    Who we areTeroxx is a digital assets boutique, specializing in digital assets management and blockchain-based solutions. We are a MiCA-licensed Crypto-Asset Service Provider (CASP) in the EU focusing on creating secure, user-centric, and data-driven digital solutions that empower both private and institutional clients. We focus on offering tailored, secure,...

  • Chief Operations Officer, Social Discovery Ventures

    1 week ago

    United Kingdom / Switzerland / Cyprus / United Arab Emirates / Spain Social Discovery Group Full time €120,000 - €250,000 per year

    We are looking for a Chief Operations Officer, a highly driven operator — a problem-solver who can execute complex, cross-functional projects and act as a trusted right hand to the CEO. This person will manage special situations, operational challenges, and strategic initiatives across a diverse investment and business portfolio (including software,...

  • Senior Fleet Manager

    1 week ago

    Limassol, , Cyprus InterMaritime Shipmanagement Full time €80,000 - €120,000 per year

    The Position InterMaritime Shipmanagement, the newly merged company between Intership and Interorient, is headquartered in Cyprus and currently seeking an experienced Senior Fleet Manager. The successful candidate will be responsible for overseeing the technical flawless service delivery performance of 25 dry vessels trading worldwide. The role includes...

  • Senior Fleet Manager

    1 week ago

    Limassol, , Cyprus InterMaritime Shipmanagement Full time €60,000 - €120,000 per year

    The PositionInterMaritime Shipmanagement, the newly merged global company between Intership, Donnelly Tankers and Interorient, is headquartered in Cyprus and currently seeking an experienced tanker Senior Fleet Manager.The successful candidate will be responsible for overseeing the technical flawless service delivery performance of our tanker fleet trading...