Fraud and Payments Analyst

3 days ago

Limassol, Limassol, Cyprus Mayflower Full time €30,000 - €60,000 per year

Experience:
1+ year

Work format:
remote

Mayflower
is a technology company that alters the entertainment industry to a new level of perception and engagement.

We are building the future of live entertainment. We believe that by providing people with the best and high-quality live streaming experience in entertainment, we can tackle the world's "problems" better, together

We are confidently growing every by X2 per year and successfully mastering it in different formats (as of the last - VR), implementing solutions based on ML algorithms, and developing experimental directions.

We are looking for a
Fraud and Payments Analyst

Duties:

  • Monitor our automated fraud system and review suspicious users;
  • Chargeback handling, review, and representation;
  • Customer support for payments and fraud related issues;
  • General assistance to the Finance and Risk Department;
  • Rotating 24/7 Shifts.

Requirements:

  • Minimum 1 year of experience in Online Customer Support, Banking, Financial Services, or Online Payments is preferred;
  • Minimum 2 years of experience in a fraud-related role or a similar position is required;
  • Fluency in English is a must, additional languages are advantageous.

Desirable skills:

  • Interest in online businesses and expand knowledge in online payments and fraud;
  • Motivated to learn, explore new things, and grow within the company;
  • Critical Thinker that can connect the dots with Fast Decision-Making ability;
  • Excellent attention to detail.

Languages:

  • Fluency in English is a must, additional languages are advantageous.

We offer:

  • Competitive salary based on qualifications and experience;
  • Developing your professional competencies through courses and/or conferences;
  • Full medical insurance for you and your family;
  • Free catering in the office, and a free cafeteria with a health bar;
  • Medical insurance for the whole family, mobile package, support with the purchase of a car, and covering of school/kindergartens expenses;
  • Big friendly community, IT international teams, corporate events, team buildings;
  • No dress code.

Please send your CV in English only

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