Client Relations Coordinator, Limassol Cyprus

6 days ago

Limassol, Limassol, Cyprus Cross Border Talents Full time €35,000 - €45,000 per year


Client Relations Coordinator wanted for a leading financial services company in Limassol

DUTIES AND RESPONSIBILITIES:

  • Regularly review and analyze team performance to ensure objectives are met and identify areas for improvement.
  • Ensure adherence to procedures and performance standards within the client relations team.
  • Assign client inquiries or opportunities to appropriate team members based on availability and expertise.
  • Handle routine issues or requests (e.g., adjustments, discounts) within predefined monetary limits, ensuring resolutions align with company policies.
  • Maintain accurate and up-to-date client records in the CRM system.
  • Prepare and present regular reports on team performance and client statuses.
  • Provide training and guidance to team members on procedures and CRM tools.
  • Monitor communication channels to ensure consistent performance and service quality across the team.
  • Support the manager in implementing new initiatives and processes.
  • Analyze client cases and provide innovative solutions to ensure client satisfaction and loyalty.
  • Foster a positive team environment to enhance collaboration, engagement, and morale.

REQUIREMENTS:

  • Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication.
  • Proficiency in either Dutch or Hebrew (C1) would be considered an advantage.
  • Bachelors degree in Business, Marketing, Communications, or a related field.
  • Minimum of 2 years of experience in customer service, client relations, or a similar role.
  • Familiarity with CRM tools (experience with Salesforce is a plus) and basic Excel skills.
  • Strong organizational and analytical abilities.
  • Excellent communication and problem-solving skills.
  • Creative, approachable, and responsible with a proactive attitude.
  • Ability to build rapport with both team members and clients.
  • Self-motivated and able to work effectively under pressure.

BENEFITS:

  • Working schedule: Monday - Friday, 9AM - 7PM, flexible to work 8 hour shifts.
  • Excellent remuneration package based on experience, skills, and performance
  • Be part of a dynamic international team with positive and friendly atmosphere
  • Guidance and tools to reach career potential
  • Private health insurance
  • Company discount card and sports activities

Want to start a new life in Limassol? Apply today


  • English Client Relations Coordinator in Cyprus

    1 week ago

    Limassol, Limassol, Cyprus Workster Jobs Full time €25,000 - €40,000 per year

    We are searching for a proactive and dedicated individual to join our team in Cyprus as an English Client Relations Coordinator. This is a fantastic opportunity for someone passionate about building meaningful relationships with clients and enhancing their overall experience with our company.Main Duties and ResponsibilitiesClient Engagement: Establish and...

  • Import Coordinator

    6 days ago

    Limassol, Limassol, Cyprus Manpower Cyprus Full time €35,000 - €45,000 per year

    Manpower Cypruson behalf of our client, a group of luxury fashion stores, is seeking to recruit anImport Coordinatorin Limassol.About the roleLead end-to-end import coordination and inbound operations, partnering with suppliers, freight forwarders, and internal teams to deliver collections on time and in full.Key responsibilitiesManage import documentation...

  • Clients Relations Officer

    1 week ago

    Limassol, Limassol, Cyprus Talentera Full time €35,000 - €45,000 per year

    About the Company:On behalf of a regulated, growing financial company specializing in US stocks and the forex industry, we are looking to hireClient Relations Officer – Spanish Speakingto join their team in Limassol, Cyprus.The Role:In this role, you will be the first point of contact for our Spanish-speaking clients — assisting with financial...

  • Marketing Coordinator

    1 week ago

    Limassol, Limassol, Cyprus MS Electronics Ltd (Cyprus) Full time €25,000 - €40,000 per year

    Company DescriptionMS Electronics Ltd, based in Limassol, is the leading broadline distribution company in Cyprus since 1996. With a portfolio of over 60 world-class brands and more than 6,000 products, the company delivers cutting-edge consumer and professional electronics to the local market. MS Electronics collaborates with a network of 800+ trusted...

  • Client Relations Officer

    3 days ago

    Limassol, Limassol, Cyprus JUJUR Full time €25,000 - €40,000 per year

    Position: Client Relations OfficerLocation: Limassol, CyprusEmployment type: Full-timeWork model: on-siteDUTIES AND RESPONSIBILITIES:Welcome and assist clients upon arrival, ensuring a professional and positive experience.Support customers with financial or transactional processes as required.Provide guidance and information regarding the company's products...

  • Hebrew speaking Client Relations Agent for Limassol

    1 week ago

    Limassol, Limassol, Cyprus The lemon Consulting Full time €30,000 - €40,000 per year

    Client Relations AgentLocation: Limassol, CyprusEmployment type: Full-timeWork model: on-siteRemuneration: Base salary + commissions. DUTIES AND RESPONSIBILITIES:Welcome and assist clients upon arrival, ensuring a professional and positive experience.Support customers with financial or transactional processes as required.Provide guidance and information...

  • Hebrew speaking Client Relations Agent for Limassol

    3 days ago

    Limassol, Limassol, Cyprus The lemon Consulting Full time €30,000 - €40,000 per year

    Client Relations Agent Location: Limassol, Cyprus Employment type: Full-time Work model: on-site Remuneration: Base salary + commissions. DUTIES AND RESPONSIBILITIES:Welcome and assist clients upon arrival, ensuring a professional and positive experience.Support customers with financial or transactional processes as required.Provide guidance and...

  • Client Relations Officer

    1 week ago

    Limassol, Limassol, Cyprus Toptalent Full time €30,000 - €40,000 per year

    Position: Client Relations Officer (Spanish)Location: Limassol, CyprusEmployment type: Full-timeWork model: on-siteRemuneration: Base salary + commissions. DUTIES AND RESPONSIBILITIES:Welcome and assist clients upon arrival, ensuring a professional and positive experience.Support customers with financial or transactional processes as required.Provide...

  • Client Relations Officer

    1 week ago

    Limassol, Limassol, Cyprus Toptalent Full time €30,000 - €40,000 per year

    Position: Client Relations Officer (Hebrew)Location: Limassol, CyprusEmployment type: Full-timeWork model: on-siteRemuneration: Base salary + commissions. DUTIES AND RESPONSIBILITIES:Welcome and assist clients upon arrival, ensuring a professional and positive experience.Support customers with financial or transactional processes as required.Provide guidance...

  • Client Relations Officer

    3 days ago

    Limassol, Limassol, Cyprus TOPTALENT Full time €30,000 - €42,000 per year

    Position: Client Relations Officer (Hebrew) Location: Limassol, Cyprus Employment type: Full-time Work model: on-site Remuneration: Base salary + commissions. DUTIES AND RESPONSIBILITIES:Welcome and assist clients upon arrival, ensuring a professional and positive experience.Support customers with financial or transactional processes as required.Provide...