Business System Analyst

We are currently looking for a Business System Analyst for our Trader Retention Team. You will be involved in requirements management, functional testing, risk & system analysis, and other fascinating things to build world-class financial products for clients around the world. You will be in regular contact with a range of our experts, from researchers and engineers to software and app designers.

If you are not already located in Cyprus, relocation to Cyprus is a requirement for this role.

• Identify and gather requirements from a variety of sources, such as structured BRDs and unformalised requests from stakeholders. Define business owners and relevant stakeholders for cross-team tasks and external requests. Proactively share information with other teams in case of cross-dependencies, changes in plans, or bugs identified outside of your responsibility.
• Prepare specifications that describe the technical implementation of the requirements, including integration flows, data models, and UI specifications. Ensure all specs meet business, technical, security, and risk protection requirements. Adapt existing templates to the specifics of the team or project and suggest improvements when needed.
• Together with enterprise and solution architects, participate in solution and system design phases. Demonstrate an understanding of the services and dependencies inside and outside the product. Suggest improvements for AS-IS and model optimal TO-BE business processes. Contribute to designing effective technical solutions and coordinate the development process as needed.
• Create the technical and user documentation for the services developed by your team. Ensure accuracy and usability for both technical and non-technical stakeholders.
• Assemble the functional testing schemes to detect deviations from business and functional requirements. Test prototypes of the existing technology system. Use a data-driven approach where applicable (e.g., Amplitude, Google Analytics, internal data marts/DBs).
• Participate in the training of existing and new users. Ensure training materials align with system functionality and business needs.
• Analyse risks and causes of errors that occur in production. Read source code at a surface level to understand implemented logic where necessary. Investigate and resolve issues independently, without requiring constant team lead involvement.
• Take initiative in setting priorities for the product backlog. Distribute tasks logically by stages and sprints. Monitor and facilitate progress within the team or small projects.
• Provide analytics and specifications that support decision-making. Support hiring by conducting technical interviews (if applicable), ensuring candidates meet quality standards. Share knowledge with peers and maintain alignment with internal standards and best practices.

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical field.
• 5+ years of experience in software development as a System/Business Analyst, QA Engineer, or Developer preferably within the FinTech or trading industry 
• Strong knowledge of requirements management and its modern techniques, such as 'Use Cases' & 'User Stories'
• Understanding of non-functional requirements and their role in software development processes
• Experience with integration processes and the ability to design integration schemes that involve multiple systems with different integration mechanisms
• Good knowledge of Web Services, REST API & HTTP
• Experience with databases and good knowledge of SQL
• Experience with iterative development models and an understanding of the SCRUM framework
• Familiarity with the Core Infrastructure Services such as networking, data centres, virtualization, and servers OSs
• Fundamental understanding of algorithm, database, and systems theories, as well as system analysis, and information security
• Understanding of the mobile development lifecycle from concept to release
• Expertise in mobile-specific concepts: push notifications, permissions, platform UI guidelines, etc
• Experience with mobile analytics and A/B testing platforms (e.g., Firebase, Amplitude)
• Analytical thinking and problem solving skills
• Clear and structured communication skills
• Cross-functional collaboration
• Initiative and proactivity
• Adaptability in fast-paced environments
• Advanced or fluent level of English

• Competitive and attractive compensation
• Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses, and trading workshops
• Flight tickets to Cyprus, hotel or apartment accommodation for your first month, migration support, and legal help for you and your family
• Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care
• Generous time off, including 21 days of annual leave and paid sick leave
• Education allowance for your children's school and kindergarten fees 
• Access to our very own sports club with dedicated coaches, free Sanctum Club memberships for you and your spouse, corporate SUPs, jet skis, etc. 
• A branded company car with a parking space near the office
• Outstanding team-building experiences and Exness community gatherings

1. Interview with your Recruiter (30 minutes)
2. Technical Interview (1.5 hours)
3. Behavioural Interview (1 hour)

Please use your exness work email for internal applications and ensure to disclose any existing Conflict of Interest you may have.