Senior Front Desk Agent

19 hours ago


Limassol, Limassol, Cyprus Melco ResortsCity of Dreams Mediterrenean Full time €30,000 - €40,000 per year
Minimum Requirements 
  • Minimum 3 years previous experience as a Receptionist in the hotel industry
  • 1 years of supervisory role at Front Office operations in the Hotel industry is preferred 
Position summary/ Responsibilities 
The Senior, Front Operations is responsible for supervising the daily operations of the Front Desk. The Senior, Front Operations ensures maximum guest satisfaction and maintains professional standards of service, ensuring check-in, check-out, cashiering in accordance with departmental set service standards.

Required skills/competencies
  • ​​​​​​​Experience in working on a 5 star hotel - providing high end services    
  • Computer literate Opera/ Opera cloud familiarization  
  • Excellent interpersonal and customer service skills
  • Professional written and spoken  communication skills
  • Must be able to stand for long period of time
  • Must be able to handle foreign currency 
Work schedule- shifts
​​​​​​​Ability to work shifts in a 24/7 operation, 6 days /week, 9 hours per shift with a total of 1 hour break.

Remarks 

​​​​​​​When working in CY Public Holidays the payment per working day will be extra paid. Training will be provided

Job Location
​​​​​​​Based in City of Dreams Limassol

Offer Package
EU employee 
  • Basic NET Salary:   TBC/month X 13 Months
  • No flight ticket will be provided
  • Accomodation is to be provided by the company covering all utility bills     

NON-EU employee

  • Basic NET Salary: TBC/month X 13 months
  • Flight Tickets :  Upon Arrival and Departure       
  • Accomodation is to be provided by the company covering all utility bills  
NET SALARIES OF THE NON-EU EMPLOYEES ARE LOWER DUE TO LOCAL LAWULATIONS AND TAXES
Other requirements ​​​
  • No visible tattoos or piercing (eyebrow, lips
  • Well shaved, short haircut
  • Picture and Video (via email) is required / 1xfull length + 1xclose up - Standing up, facing the camera, hands flat, hair behind ears and shoulders, plain fitted t'shirt (no long sleeved shirts)


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