PSP Tech Account Manager

4 weeks ago


Limassol, Limassol, Cyprus Alpha Talent Solutions Full time

Our client is an IT and digital solution company, operating all across Europe. They are currently seeking to hire a skilled PSP Tech Account Manager to join their team in Cyprus

Responsibilities:


• Working with the PaymentIQ / Devcode and other payment aggregators;


• Payment methods/systems integration to PaymentIQ;


• Generate, save, and set up the API key and secret key;


• Routing configuration and changes (cascading);


• Currency exchange configuration;


• Transactions error monitoring and analysis ;


• Transactions problem solving;


• Callbacks setup;


• Configure payment methods for the new markets and brands;


• Communication with payment providers and PaymentIQ with payment related queries;


• Assistance to the different departments with payment related queries;


• Interaction with the onboarding team and the technical team;


• Create and maintain Jira issues;


• Setting the rules for the rotation of payment methods in accordance with the requirements of the customer;


• Preparation of tasks for analytical reports on conversion, and payment processing;


• Testing and monitoring the operation of payment systems together with the team;


• Timely response to force majeure situations;


• The manifestation of activity and independence in the formulation of the problem;


• Responsibility for the assigned tasks.

Requirements:


• 1+ years of experience working with payments at iGaming or at PSP;


• 1+ years of experience working with PaymentIQ / Devcode;


• Work experience with PaymentIQ / Devcode;


• Work experience with Jira;


• Knowledge of integration and customization processes, as well as requirements for payment solution providers;


• Understanding of transactions flow;


• Knowledge of PSP terminology;


• Knowledge in Chrome DevTools;


• Work experience in FinTech;


• Work experience in Gambling;


• English at least intermediate level, Russian language is a plus;


• Strong communication skills.


• Good analytical skills;


• Working with multilingual teams will be beneficial;


• Teamwork skills;


• Modesty, meticulousness and attention to detail;


• Great interest and knowledge of the FinTech industry and its rules.

What is on offer:


• Learning and development opportunities, interesting challenging tasks;


• Company fitness corner in the office for employees;


• Birthday celebration present;


• Breakfasts and lunches in the office (partially paid by the company).



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