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PSP Officer/Manager

2 months ago

Limassol, Limassol, Cyprus Wintrado Cyprus Ltd Full time

Job Profile:


• Managing the existing Payment Service Providers for the company and ensure the onboarding of reputable companies.


• Identify, evaluate, and onboard new Payment Service Providers (PSPs) based on the business requirements and the targeted markets.


• Be able to identify and evaluate the conditions of the PSPs to provide the utmost benefit for the company


• Research and identify top tier banking solutions for the company. This includes EMIs (Electronic Money Institutions), brick and mortar Banks.


• Manage PSP performance (approval ratio) and volumes and ensure systems are functioning correctly.


• Experience in CRMs and back office systems.


• Serve as the primary contact with the payment providers and manage escalations of payment-related issues to ensure maximum efficiency.


• Ensure that you are updated on new payment solutions and industry trends through research and networking in all regions.


• Monitor and ensure payment provider settlements and bank reconciliations, reconciling payments received against retail client statement


• Communicate regularly with partners / end users to identify opportunities and stay updated on payment solutions in the marketplace.


• Supervise existing and ongoing relationships between our company and PSPs to ensure proper relationship management.


• Report directly to management on performance on a daily / weekly / monthly basis to ensure Company is up to date on the financial conditions.

Requirements


• College / University in business / finance, or a related field


• At least 2 - 4 years of experience in a similar role within the Financial industry sector.


• Knowledge of Payment Operations Platforms (Cashier): routing, cascading, rules, etc.


• Knowledge of CRM and Back Office systems


• Fluency in English with exceptional communication and interpersonal skills.


• Proven ability to establish and maintain strong relationships with all payment providers.


• Experience in reviewing processes and system functionalities to drive optimization and improvement efforts.


• Detail-oriented, and highly organized, with the ability to meet strict management requirements


• Advanced MS Excel and Word skills.


• Strong analytical and problem-solving skills

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