Graduate IT Support Technician
1 month ago
GRS Recruitment is collaborating with a reputable Forex Broker located in the centre of Limassol, seeking an enthusiastic Graduate IT Support Technician to join their IT team. This presents an excellent opportunity for a recent graduate to gain experience in a flexible and dynamic fintech environment. The ideal candidate should hold a bachelor's degree in computer science or a related field, possess strong interpersonal skills, and demonstrate the ability to engage effectively with a diverse range of individuals. If you feel you have the necessary skills and experience, GRS look forward to receiving your CV for this Limassol based Graduate IT Support Technician role.
MAIN DUTIES AND RESPONSIBILITIES
Serving as the first point of contact for IT support within the organisation Excellent use of Ticketing System by prioritizing urgent and on-urgent tasks Provide 1st line support to all users across the organisation globally Installing, configuring, and maintaining software and hardware components of computer and network systems Diagnosing and troubleshooting software and hardware issues Repairing and replacing damaged computer and network components Ensuring the security of client and server computers by installing and upgrading antivirus and security software Supporting people whenever they encounter challenges with computers and network devices Maintaining and updating technical documentation regularly Testing new hardware and software before full-scale installation Provide IT support on small projects and office/desk moves Maintain asset registers for all IT Assets incl. telecoms enabling the tracking of all IT assets Participation in the after-hours IT On Call support Rota will be required (this will be remunerated accordingly) Some physical lifting and weekend work may be requiredCANDIDATE PROFILE
Excellent written and verbal English communication skills Strong interpersonal skills and ability to interact favorably with a wide variety of people Highly self-motivated with reasoning skills and willing to learn new technologies Knowledge of Windows 10 and 11 Knowledge of Mac OS and Linux is a plus Knowledge of O365 Knowledge of Antivirus Systems Ability to quickly diagnose and fix problems Ability to articulate and maintain attention to technical details Ability to follow through and document issues as well as resolutions Ability to replace hardware of Desktops and Laptops Be able to work in a team-oriented, collaborative environment Ability to work on an On-Call rota with the rest of the teamDue to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Hayley Buckle, quoting the above job reference or call for further information.
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