Media Operations Technician

6 days ago

Limassol, Limassol, Cyprus Amdocs Ltd Full time

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

In one sentence

Your main responsibility is to manage and coordinate the processing of film, TV, and music video assets through the digital workflow from scheduling to platform/multi-platform delivery.

What will your job look like?

  • Prepare content, metadata, image, and related asset files, and complete final publish via Vubiquity's CMS, in line with deadlines and SLAs laid down by customer platforms.
  • Monitor content processing through Vubiquity's workflow tools, and update work orders on time.
  • Register, check, and upload promos, images, and metadata in publishing CMS for all titles and update as needed.
  • Liaise with internal Programming, Traffic, Media Operations, and Editorial teams on scheduling, trafficking, and processing of media and metadata files.
  • Monitor asset progress through various stages, ensuring all stages are completed on time.
  • Carry out QA checks on the affiliate's platform via a set-top box or app to ensure content appears correctly in assigned UI locations and folders.
  • Remedy faults/issues where appropriate, including reacting to incidents when and as they occur through to resolution.
  • Communicate with the affiliate's operations department on delivery queries in a professional manner.
  • Carry out ad hoc tasks when requested by the Client Services Team Lead or Client Services Manager.

All you need is...

  • Bachelor's degree or equivalent work experience.
  • 1-2-years of related experience in Client Relationship Management/Customer Support.
  • Strong problem-solving and interpersonal skills to effectively work and communicate with internal teams and external customers.
  • Excellent written/verbal communication skills in English, both internally and externally with customers.
  • Proficient with Microsoft Office applications, particularly Excel.
  • Quick learner and meticulous attention to detail; critical thinking, analytical, and problem-solving skills.
  • The ability to react quickly and constructively, to troubleshoot problems.
  • Effective time management and multi-tasking skills; Experience working to deadlines, often with a tight turnaround period.
  • Ability to work independently and as part of a team.
  • Flexibility to work extended hours and/or weekends as needed.

Nice To Have

  • Some understanding of digital media technologies (preferably VOD).
  • Experience related to Digital Media Servicing a plus.
  • Cable Labs and Direct-To-Consumer and/or OTT VOD knowledge is a plus.
  • Knowledge of Atlassian Confluence, JIRA, or other ticketing systems a plus.
  • Hebrew written/verbal communication skills are considered a plus.

Why You Will Love This Job

  • You will get to show off your fine-tuned skills for resolving issues and helping the end user.
  • You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development.

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce


Not what you are looking for? Try these related job searches
Media Operations Technician jobs in Cyprus
Amdocs jobs in Cyprus
Installation & Maintenance & Repair jobs in Cyprus
Information Technology jobs in Cyprus

  • Technician

    6 days ago

    Limassol, Limassol, Cyprus Krypto Security Cyprus Ltd Full time

    Company Description KRYPTO SECURITY (CYPRUS) LTD is a leading security company based in Limassol. Established in 1995, the company has become one of the biggest names in the field of security in Cyprus, serving a substantial clientele which includes large governmental and private organizations. With specialized products and services, KRYPTO SECURITY offers...

  • Assembly machines operators

    1 month ago

    Limassol, Limassol, Cyprus ADVANCED AUTOMATION SYSTEMS LTD Full time

    ResponsibilitiesResponsible for the proper operation of the Assembly machines, for the production of high-quality productsCooperate and assist the supervisor technicians in all the tasks they will be performingMaintain, adjust, repair, and troubleshoot the assembly machines, for keeping them in a good condition and ensuring their smooth...

  • Assembly machines operators

    2 weeks ago

    Limassol, Limassol, Cyprus ADVANCED AUTOMATION SYSTEMS LTD Full time

    ResponsibilitiesResponsible for the proper operation of the Assembly machines, for the production of high-quality productsCooperate and assist the supervisor technicians in all the tasks they will be performingMaintain, adjust, repair, and troubleshoot the assembly machines, for keeping them in a good condition and ensuring their smooth...

  • Assembly machines operators

    4 weeks ago

    Limassol, Limassol, Cyprus ADVANCED AUTOMATION SYSTEMS LTD Full time

    ResponsibilitiesResponsible for the proper operation of the Assembly machines, for the production of high-quality productsCooperate and assist the supervisor technicians in all the tasks they will be performingMaintain, adjust, repair, and troubleshoot the assembly machines, for keeping them in a good condition and ensuring their smooth...

  • Regional Operations Partner

    6 days ago

    Limassol, Limassol, Cyprus Amdocs Ltd Full time

    Who are we?Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees...

  • IT Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus Blue Ads Media Group Ltd Full time

    REQUIREMENTS:Degree in Computer Science, IT or related field.Relevant certifications (e.g., CompTIA, Microsoft Certified Systems Engineer).Experience with operating systems (Windows, Linux) and networking.Strong problem-solving skills.Excellent communication abilities.JOB DESCRIPTION:Installing and configuring computer hardware, software, systems, networks,...

  • IT Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus Blue Ads Media Group Ltd Full time

    REQUIREMENTS:Degree in Computer Science, IT or related field.Relevant certifications (e.g., CompTIA, Microsoft Certified Systems Engineer).Experience with operating systems (Windows, Linux) and networking.Strong problem-solving skills.Excellent communication abilities.JOB DESCRIPTION:Installing and configuring computer hardware, software, systems, networks,...

  • Senior - Accounting Department

    1 month ago

    Limassol, Limassol, Cyprus Baker Tilly Full time

    About Baker Tilly Baker Tilly South East Europe is a leading firm of auditors, accountants, tax consultants and business advisors, operating in Cyprus, Bulgaria, Romania, Moldova and Greece. Country offices are independent member firms of Baker Tilly International; one of the Top 10 largest networks of the sector.A blend of young graduates and mature...

  • Senior - Accounting Department

    2 weeks ago

    Limassol, Limassol, Cyprus Baker Tilly Full time

    About Baker Tilly Baker Tilly South East Europe is a leading firm of auditors, accountants, tax consultants and business advisors, operating in Cyprus, Bulgaria, Romania, Moldova and Greece. Country offices are independent member firms of Baker Tilly International; one of the Top 10 largest networks of the sector.A blend of young graduates and mature...

  • Senior - Accounting Department

    4 weeks ago

    Limassol, Limassol, Cyprus Baker Tilly Full time

    About Baker Tilly Baker Tilly South East Europe is a leading firm of auditors, accountants, tax consultants and business advisors, operating in Cyprus, Bulgaria, Romania, Moldova and Greece. Country offices are independent member firms of Baker Tilly International; one of the Top 10 largest networks of the sector.A blend of young graduates and mature...

  • Information Technology Executive

    2 months ago

    Limassol, Limassol, Cyprus Stl Resort & Marina Full time

    St Raphael Resort & Marina is in need of a new Information Technology Executive.The IT Executive will ensure the smooth operation of the Hotel's computers and I.T. Systems, advising management on I.T. developments impacting the hotel industry.Main Responsibilities & DutiesTo ensure smooth operation of all computer systems.To maintain hardware in good...

  • Digital Marketing Executives

    2 months ago

    Limassol, Limassol, Cyprus Company ID | 119 Full time

    The Company Our client, in collaboration with Staffnode Recruitment, operates as a major global media and advertising platform, specializing in technologies tailored for high traffic and high-risk online properties. They boast large teams of skilled professionals, known for their remarkable staff retention rate. Currently, they are on the lookout for a...

  • Digital Marketing Executives

    4 weeks ago

    Limassol, Limassol, Cyprus Company ID | 119 Full time

    The Company Our client, in collaboration with Staffnode Recruitment, operates as a major global media and advertising platform, specializing in technologies tailored for high traffic and high-risk online properties. They boast large teams of skilled professionals, known for their remarkable staff retention rate. Currently, they are on the lookout for a...

  • Information Technology Technical Support

    1 month ago

    Limassol, Limassol, Cyprus NMORE GROUP Full time

    IT Support Specialist Your main role is to handle corporate client IT tickets and support calls, providing technical assistance for computer systems, hardware, and software through phone, online tools, and email. Additionally, you will give advice to end-users or management on the best practices for implementation. You will evaluate requests, process them,...

  • Information Technology Technical Support

    4 weeks ago

    Limassol, Limassol, Cyprus NMORE GROUP Full time

    IT Support Specialist Your main role is to handle corporate client IT tickets and support calls, providing technical assistance for computer systems, hardware, and software through phone, online tools, and email. Additionally, you will give advice to end-users or management on the best practices for implementation. You will evaluate requests, process them,...

  • Information Technology Technical Support

    2 weeks ago

    Limassol, Limassol, Cyprus NMORE GROUP Full time

    IT Support Specialist Your main role is to handle corporate client IT tickets and support calls, providing technical assistance for computer systems, hardware, and software through phone, online tools, and email. Additionally, you will give advice to end-users or management on the best practices for implementation. You will evaluate requests, process them,...

  • Site Reliability Engineer

    4 weeks ago

    Limassol, Limassol, Cyprus Criteo Full time

    What You'll Do:SRE should enable processes of IT systems engineering, operations and support.Main Responsibilities: Operate IT systems and Criteo Office IT infrastructure Administer internal IT part of Criteo infrastructure Introduce new information systems, support and enhance existing ones Research possible solutions based on end user needs Ensure good...

  • Site Reliability Engineer

    3 months ago

    Limassol, Limassol, Cyprus Criteo Full time

    What You'll Do:SRE should enable processes of IT systems engineering, operations and support.Main Responsibilities: Operate IT systems and Criteo Office IT infrastructure Administer internal IT part of Criteo infrastructure Introduce new information systems, support and enhance existing ones Research possible solutions based on end user needs Ensure good...

  • Digital Learning Designer

    4 weeks ago

    Limassol, Limassol, Cyprus GRS Recruitment Full time

    A well-established international specialist in eLearning and human capital management software for safety-critical industries are working with GRS to recruit a Digital Learning Designer for their Limassol based operation. The successful candidate will have previous experience in a learning design development role. If you feel you have the necessary skills...

  • Digital Learning Designer

    2 months ago

    Limassol, Limassol, Cyprus GRS Recruitment Full time

    A well-established international specialist in eLearning and human capital management software for safety-critical industries are working with GRS to recruit a Digital Learning Designer for their Limassol based operation. The successful candidate will have previous experience in a learning design development role. If you feel you have the necessary skills...