Support Engineer

3 weeks ago


Limassol, Limassol, Cyprus JetBrains Full time

PyCharm is an integrated development environment for coding in Python. Python is a language with the fastest-growing number of users and greatest number of implementations, from web-apps to big data distributed processing. In each area, the IDE is designed to help the programmer solve problems creatively.

We'll be happy to have you on our team if you:

  • Enjoy helping users no matter what issues they experience.
  • Can explain complex ideas in simple words.
  • Are ready to keep the conversation going, even when others might have given up.
  • Can discern the crux of a bug or issue from a screenshot.
  • Believe that any software is made for its users, first and foremost.
  • Can write simple applications in Python.
  • Are proficient in English with good writing skills.

We'll be especially thrilled if you:

  • Have at least 2 years of experience in QA and customer support for commercial software tools.
  • Have tested IDEs and/or cross-platform applications.
  • Are familiar with PyCharm or IntelliJ IDEA.
  • Are familiar with major OSs, Bash, SSH, Docker.
  • Believe that great support can save a bad release.

Your role will involve:

  • Processing any user feedback on the product.
  • Supporting users from all over the world paying due regard to time zones and cultural differences.
  • Learning every aspect of the product.
  • Reproducing issues based on user reports.
  • Working in the issue tracker.

How we work:

  • To communicate with our users, we mostly use Zendesk.
  • We also work with YouTrack, StackOverflow, Twitter, and RSDN.

Not what you are looking for? Try these related job searches
Support Engineer PyCharm jobs
Support Engineer PyCharm jobs in Limassol
JetBrains jobs in Limassol
Latest jobs in Limassol
Finance jobs in Cyprus
  • Support Engineer

    2 weeks ago


    Limassol, Limassol, Cyprus JetBrains Full time

    Kotlin is a modern programming language targeting the Java virtual machine, Android platform, JavaScript, and Native via LLVM. Launched in 2016, the language is rapidly gaining popularity and now has official support in Android platform, Spring Framework 5, vert.x and Gradle.The project is based on pragmatic principles: a convenient range of tools (IDE,...

  • Support Engineer

    3 weeks ago


    Limassol, Limassol, Cyprus JetBrains Full time

    Kotlin is a modern programming language targeting the Java virtual machine, Android platform, JavaScript, and Native via LLVM. Launched in 2016, the language is rapidly gaining popularity and now has official support in Android platform, Spring Framework 5, vert.x and Gradle.The project is based on pragmatic principles: a convenient range of tools (IDE,...


  • Limassol, Limassol, Cyprus GRS Recruitment Full time

    A well-established and well-capitalised Fintech firm whose mission is serve a one-stop solution meeting investors' financial needs. are working with GRS to recruit a Technical Support Engineer to join their team in Limassol. The successful candidate will have a minimum of 2 years of similar experience with working knowledge of the MT4/5 platform. This is an...


  • Limassol, Limassol, Cyprus GRS Recruitment Full time

    A well-established and well-capitalised Fintech firm whose mission is serve a one-stop solution meeting investors' financial needs. are working with GRS to recruit a Technical Support Engineer to join their team in Limassol. The successful candidate will have a minimum of 2 years of similar experience with working knowledge of the MT4/5 platform. This is an...


  • Limassol, Limassol, Cyprus Unlimit Full time

    About UnlimitFounded in 2009, Unlimit is a global fintech company that offers a large portfolio of financial services, including payment processing, Banking as a Service (BaaS), and an on-ramp fiat solution for crypto, DeFi, and GameFi. The company's mission is to deliver solutions that eliminate financial borders, enabling businesses to operate locally and...


  • Limassol, Limassol, Cyprus Unlimit Full time

    About UnlimitFounded in 2009, Unlimit is a global fintech company that offers a large portfolio of financial services, including payment processing, Banking as a Service (BaaS), and an on-ramp fiat solution for crypto, DeFi, and GameFi. The company's mission is to deliver solutions that eliminate financial borders, enabling businesses to operate locally and...


  • Limassol, Limassol, Cyprus cyprusjobs Full time

    We are currently seeking an experienced Technical Support Engineer to join a reputable forex company based in Limassol. If you are passionate about technology and enjoy problem-solving, this could be the perfect opportunity for you!


  • Limassol, Limassol, Cyprus Piperaris Security Full time

    Η εταιρεία συστημάτων ασφαλείας Piperaris Security ζητά να προσλάβει άμεσα άτομο για να καλύψει την πιο κάτω θέση για την επαρχία Λεμεσού.Design & Support Engineer (Λεμεσό) Απαιτούμενα προσόντα: Απόφοιτος/η ανώτερης ή...


  • Limassol, Limassol, Cyprus Servers Full time

    We are looking for a Desktop Support Engineer to join our team in Limassol office. is an international hosting provider with data centers in the US, Europe and Asia. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.Clients use our services to deploy game servers,...


  • Limassol, Limassol, Cyprus Servers Full time

    We are looking for a Desktop Support Engineer to join our team in Limassol office. is an international hosting provider with data centers in the US, Europe and Asia. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.Clients use our services to deploy game servers,...

  • Electrical Engineer

    2 weeks ago


    Limassol, Limassol, Cyprus Blend Energy Ltd Full time

    Role Description This is a full-time on-site role for an Electrical Engineer located in Limassol. The Electrical Engineer will be responsible for designing, developing, and maintaining electrical systems and components. They will also collaborate with cross-functional teams to ensure the safe and efficient operation of electrical systems, and provide...

  • Electrical Engineer

    3 weeks ago


    Limassol, Limassol, Cyprus Blend Energy Ltd Full time

    Role Description This is a full-time on-site role for an Electrical Engineer located in Limassol. The Electrical Engineer will be responsible for designing, developing, and maintaining electrical systems and components. They will also collaborate with cross-functional teams to ensure the safe and efficient operation of electrical systems, and provide...

  • Service Engineer

    2 months ago


    Limassol, Limassol, Cyprus Kardex Remstar Full time

    Kardex Remstar is looking for a Service Engineer to join our team in Limassol, CyprusAs a Service Engineer, you provide technical support for our products, applications, and service solutions to our customers.You will act as a brand ambassador by modelling the Kardex Remstar Core Values in every interaction with customers & colleagues and be the face of the...

  • DevOps Engineer

    2 weeks ago


    Limassol, Limassol, Cyprus Amdocs Ltd Full time

    In one sentenceImmerse yourself in the design, development, modification, debugging, and maintenance of our client's software systems Engage with specific modules, applications, or technologies, and handle sophisticated assignments during the software development process.What will your job look like? Contribute to and support the automation of various...

  • DevOps Engineer

    2 weeks ago


    Limassol, Limassol, Cyprus Amdocs Ltd Full time

    In one sentenceImmerse yourself in the design, development, modification, debugging, and maintenance of our client's software systems Engage with specific modules, applications, or technologies, and handle sophisticated assignments during the software development process.What will your job look like? Contribute to and support the automation of various...

  • Site Engineer

    4 weeks ago


    Limassol, Limassol, Cyprus Venera Construction & Developments Full time

    We are a leading construction and developments company based in Limassol, dedicated to delivering high-quality and innovative projects in the real estate sector. With a strong commitment to excellence, we take pride in our diverse portfolio of residential and commercial Projects.We are seeking a skilled and experienced Site Engineer to join our dynamic team....

  • Site Engineer

    2 months ago


    Limassol, Limassol, Cyprus Venera Construction & Developments Full time

    We are a leading construction and developments company based in Limassol, dedicated to delivering high-quality and innovative projects in the real estate sector. With a strong commitment to excellence, we take pride in our diverse portfolio of residential and commercial Projects.We are seeking a skilled and experienced Site Engineer to join our dynamic team....

  • QA Engineer

    2 weeks ago


    Limassol, Limassol, Cyprus Amega Ltd Full time

    Role Overview: Amega, a growing fintech company, is seeking to hire a QA Engineer to extend our talented team working on the company website, client area, mobile app, and other services related to the forex industry.As a QA Engineer, your role will be crucial in ensuring the quality and reliability of our forex software products. You will be responsible for...


  • Limassol, Limassol, Cyprus NIM Consulting & Supervision Ltd Full time

    DescriptionTo strengthen its engineering team, NiM-Consulting is seeking to hire a full-time Field Project Engineer who will be responsible for the coordination and management of all activities, resources and systems during projects' lifecycle with the purpose to deliver products and/or services that meet a customer's specifications for scope, cost,...


  • Limassol, Limassol, Cyprus NIM Consulting & Supervision Ltd Full time

    DescriptionTo strengthen its engineering team, NiM-Consulting is seeking to hire a full-time Field Project Engineer who will be responsible for the coordination and management of all activities, resources and systems during projects' lifecycle with the purpose to deliver products and/or services that meet a customer's specifications for scope, cost,...