Technical Support Engineer

4 weeks ago

Limassol, Limassol, Cyprus GRS Recruitment Full time
A well-established and well-capitalised Fintech firm whose mission is serve a one-stop solution meeting investors' financial needs. are working with GRS to recruit a Technical Support Engineer to join their team in Limassol. The successful candidate will have a minimum of 2 years of similar experience with working knowledge of the MT4/5 platform. This is an exciting opportunity to work with a team of industry experts. If you have the necessary skills and experience, then an attractive remuneration package will be offered for this Limassol based Technical Support Engineer role. MAIN DUTIES AND RESPONSIBILITIES
  • Manage and maintain trading platforms (MT4 / MT5).
  • Manage and maintain aggregation engines (XCore / FXCubic / Centroid / OneZero).
  • Manage and maintain 3rd party solutions (CRM / MAM / PSP).
  • Provide 2nd level of technical support (internal / external).
  • Manage and execute technical onboarding of clients (Professional and API).
  • Work closely with the IT department to manage and maintain the Trading Platform Infrastructure.
  • Work closely with the Dealing department to deliver trading solutions based on business requirements.
  • Work closely with the Backoffice department to manage and maintain CRM and Payment Solutions.
  • Document internal facing digital content on trading ecosystem supporting the Companies products and offerings as well as internal training material where necessary. CANDIDATE PROFILE
    • 2 years' experience within the FX and/or FinTech industries.
    • Proven working knowledge of MT4 and MT5 trading platform.
    • Proven working knowledge of at least one of the following aggregation engines: PrimeXM / FXCubic. / Centroid / OneZero
    • Proven working knowledge of FIX API and FIX protocol.
    • Above average computer knowledge and technical skills.
    • Strong written and verbal communication skills, ability to clearly document complex bugs and the steps to reproduce.
    • Skilled in multi-tasking and strong attention to details.
    • Use of multiple systems/applications at once.
    • Analytical and troubleshooting skills. Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to. To apply for this position, please email your CV to Hayley Buckle, quoting the above job reference or call for further information.

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