French Speaking Customer Service Representative

2 weeks ago


Limassol, Cyprus beBeeCustomerSupport Full time
Customer Support Agent

We are seeking a skilled and enthusiastic Customer Support Agent to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and resolving client issues in a timely and professional manner.

Key Responsibilities:

  • Respond to client inquiries via phone, chat, and email
  • Check website content for accuracy and completeness
  • Translate content into French
  • Manage pending applications and requests from clients
  • Resolve tasks from the Compliance department
  • Implement retention and cross-selling strategies
  • Upsell and offer additional services to clients

Requirements:

  • Ability to work with clients in a fast-paced environment
  • Flexibility to work in French working hours (9 am - 8 pm EET)
  • Proficiency in English language (B2 level or higher)
  • Fluency in French language (C1-C2 level or native speaker)
  • Basic knowledge of PC and MS Office

What We Offer:

  • Meaningful and impactful role within a dynamic fintech company
  • Competitive salary and bonus scheme
  • Opportunities for personal and professional growth
  • Diverse and multicultural work environment


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