
German-Speaking Customer Service Representative in Greece Office
2 days ago
Location: Greece
About the RoleWe are seeking a German-speaking Customer Service Representative to join our international team in Greece. As the voice of our company for German-speaking customers, you will provide clear, friendly, and efficient support via phone, email, or chat.
You will be based in vibrant Athens, Thessaloniki, or working remotely from anywhere in Greece, as part of a team that prioritizes customer care.
Responsibilities- Respond to customer inquiries in German.
- Deliver prompt and effective support for a range of products or services.
- Help customers resolve issues, place orders, or obtain necessary information.
- Record interactions accurately in the CRM system.
- Collaborate with colleagues across departments to address issues efficiently.
- Maintain high customer satisfaction through empathy, patience, and professionalism.
- Fluent German (C1 or higher) and good English skills.
- Previous experience in customer service is an asset, but not required.
- Comfortable using digital tools and communicating online.
- A calm, solutions-focused approach even under pressure.
- Residence in Greece (or willingness to relocate with company support).
- Competitive salary with possible bonuses.
- Relocation support if moving to Greece.
- Paid training and career growth opportunities.
- Private health insurance and wellbeing benefits.
- Flexible work arrangements: remote, hybrid, or office-based.
- Supportive, multilingual team and a welcoming work environment.
- The opportunity to live and work in beautiful, sunny Greece.
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