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German-Speaking Customer Service Agent for Greece Office

2 weeks ago

Limassol, Cyprus The lemon Consulting Full time

Location: Greece
Full-Time | On-site / Hybrid / Remote Options

About the Role

Are you fluent in German and passionate about helping people? Join our growing international team in Greece as a Customer Service Agent, where youll be the voice of our company for German-speaking customers.

Whether you're based in vibrant Athens, by the sea in Thessaloniki, or working remotely from anywhere in Greece, youll be part of a team that puts customer care at the heart of what we do.

What You'll Do

  • Respond to customer inquiries in German via phone, email, or chat.

  • Deliver clear, friendly, and efficient support for a range of products or services.

  • Help customers solve problems, place orders, or get the information they need.

  • Keep accurate records of interactions in the CRM system.

  • Collaborate with colleagues across departments to resolve issues quickly.

  • Maintain high customer satisfaction through empathy, patience, and professionalism.

What You Bring

  • Fluent German (C1 or higher) and good English skills (B2+).

  • Previous experience in customer service is a plus, but not required.

  • Comfortable using digital tools and communicating online.

  • A calm, solutions-focused approach even under pressure.

  • Residence in Greece (or willing to relocate with company support).

What We Offer

  • Competitive salary with possible bonuses.

  • Relocation support if youre moving to Greece.

  • Paid training and career growth opportunities.

  • Private health insurance and wellbeing benefits.

  • Flexible work arrangements: remote, hybrid, or office-based.

  • Supportive, multilingual team and a welcoming work environment.

  • The chance to live and work in beautiful, sunny Greece