PSP Technical Account Manager

6 days ago


Limassol, Limassol, Cyprus Triskel Consulting Full time
Job Title: PSP Technical Account Manager

We are seeking a skilled PSP Technical Account Manager to join our team in Cyprus. As a key member of our team, you will be responsible for working with payment aggregators, integrating payment methods, and ensuring seamless transactions.

Responsibilities:
  • Collaborate with PaymentIQ / Devcode and other payment aggregators to ensure smooth payment processing.
  • Integrate payment methods and systems to PaymentIQ, ensuring compatibility and efficiency.
  • Configure API keys, secret keys, and routing settings to optimize payment processing.
  • Monitor and analyze transactions for errors and issues, providing timely solutions.
  • Communicate with payment providers and PaymentIQ to resolve payment-related queries.
  • Assist various departments with payment-related queries and provide technical support.
  • Work with the onboarding team and technical team to ensure seamless payment integration.
  • Create and maintain Jira issues to track payment-related tasks and issues.
  • Develop and implement rules for payment method rotation, ensuring compliance with customer requirements.
  • Prepare analytical reports on conversion and payment processing, providing insights for improvement.
  • Collaborate with the team to test and monitor payment systems, ensuring optimal performance.
  • Respond promptly to force majeure situations, ensuring minimal disruption to payment processing.
Requirements:
  • 1+ years of experience working with payments in iGaming or PSP environments.
  • 1+ years of experience working with PaymentIQ / Devcode.
  • Strong knowledge of integration and customization processes, as well as payment solution provider requirements.
  • Understanding of transactions flow and PSP terminology.
  • Experience with Jira and Chrome DevTools.
  • FinTech and Gambling industry knowledge.
  • English language proficiency (intermediate level or higher). Russian language is a plus.
  • Strong communication, analytical, and teamwork skills.
What We Offer:
  • Opportunities for learning and development, with challenging tasks and projects.
  • A company fitness corner in the office for employees.
  • Birthday celebration presents and partially paid breakfasts and lunches.


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