Customer Retention Specialist

7 days ago


Limassol, Limassol, Cyprus TOPTALENT Full time
Job Description

We are seeking a skilled Sales Retention Agent to join our dynamic international team at TOPTALENT. As a key member, you will play a crucial role in promoting our company's products and services, developing and maintaining relationships with clients, and ensuring they receive the highest level of service.

About the Role

The successful candidate will be fluent in both Portuguese and English (at least B2 level), with previous experience in a similar role in the Forex & CFD industry. You will possess excellent communication skills, computer savviness, and the ability to work under pressure to meet deadlines and targets.

Responsibilities
  • Promote our company's products and services to prospective and existing clients.
  • Develop and maintain long-lasting relationships with clients, ensuring their needs are met and exceeded.
  • Convert high-quality leads into loyal customers, increasing the chances of future sales.
Requirements
  • Native or fluent in Portuguese, both oral and written.
  • Fluent in English (at least B2 level).
  • Previous experience in a similar role in the Forex & CFD industry.
  • Computer savviness.
  • Ability to work under pressure to meet deadlines and targets.
Benefits
  • An excellent remuneration package based on experience, skills, and performance.
  • Opportunity to work with a dynamic international team in a positive and friendly atmosphere.
  • Guidance and tools to reach your full potential.


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