German Speaking Financial Advisor

We are seeking a highly skilled German-speaking customer advisor to join our team in Larnaca, Cyprus. As a key point of contact for our German-speaking clients, you will provide exceptional service and support in the financial sector.

• Client Interaction: Manage client inquiries, provide information about financial products, and address any concerns or issues.
• Customer Support: Deliver exceptional customer service by resolving client issues, offering tailored solutions, and ensuring a high level of client satisfaction.
• Product Knowledge: Maintain a deep understanding of our financial products and services to provide accurate and relevant advice to clients.
• Communication: Communicate effectively with clients in German and English, ensuring clarity and professionalism in all interactions.
• Problem Resolution: Handle and resolve customer complaints or issues promptly and efficiently, escalating to senior team members when necessary.
• Documentation: Maintain accurate records of client interactions, transactions, and follow-up actions in our CRM system.
• Team Collaboration: Work closely with other team members to share insights, improve service processes, and contribute to the overall success of the department.
• Feedback: Gather and relay client feedback to help improve our products and services and enhance the overall customer experience.

• Fluency in German and English: Must be fluent in both German and English, with excellent written and verbal communication skills.
• Customer Service Experience: Prior experience in customer service or a related field is highly desirable.
• Financial Knowledge: Experience or interest in the financial industry is a plus but not mandatory.
• Problem-Solving Skills: Strong problem-solving abilities with a proactive approach to addressing client needs.
• Attention to Detail: High level of accuracy and attention to detail in all aspects of the job.
• Organizational Skills: Ability to manage multiple tasks efficiently and prioritize effectively.
• Team Player: Strong interpersonal skills with a collaborative approach to working with others.

• Relocation Package: Comprehensive support for relocating to Cyprus, including accommodation in Larnaca and flight tickets to Cyprus.
• Competitive Salary: Attractive salary package commensurate with experience and qualifications.
• Career Growth: Opportunities for professional development and career advancement within our expanding organization.
• Comprehensive Benefits: Health and life insurance coverage to ensure your well-being.
• Work Environment: A supportive and inclusive work environment with a focus on teamwork and personal development.
• Living in Larnaca: Experience life in Larnaca, a picturesque city known for its beautiful beaches, historical sites, and vibrant culture.