German Speaker Customer Success Officer
1 week ago
Position: Customer Success Officer Location: Cyprus, Limassol Work model: on site Employment type: Full-time Remuneration: Base salary quarterly Bonuses, depending on experience. DUTIES AND RESPONSIBILITIES: Assist clients worldwide through live support and handle customer requests through chats and emails in different languagesAnswer emails, assist with opening of client accounts, amend existing accounts, maintain client recordsDemonstrate impeccable telephone etiquette and managementHandle back office queriesSupport clients with technical and troubleshooting issuesReport to the managementDeal with all departments to resolve issuesProvide support and troubleshooting on Libertex and MT4 Trading PlatformsLiaise with the Compliance Officer regarding complaints and approval of accountsProvide all relevant information to clients regarding documents and materials for becoming a clientHandling client inquiries appropriately and ensuring that high-level service is providedPromoting available products and services to clientsDeveloping and maintaining excellent relationships with prospective and existing clientsContributing to team effort by achieving targeted resultsAssist with other duties as needed from time to time REQUIREMENTS: Native or fluent in German (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency (B2).Degree in Business Studies or any other related fieldPrevious experience in a similar position will be considered as a major advantageExcellent spoken and written communication skillsAbility to work efficiently under pressureExcellent computer skills (Microsoft Excel and Word)Knowledge of MetaTrader platforms will be considered as an advantageAbility to work rotational shifts from 09:00 to 18:00, 10:00 to 19:00, and 12:00 to 21:00 BENEFITS: 24 working days annual leaveComprehensive Global Medical Insurance Plan, with coverage for the employee and their immediate family from day oneUdemy Business unlimited membershipCompany discount card with access to various goods and servicesCorporate events and team-building activitiesProfessional and personal development opportunities in a fast-growing environment
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German Speaker Customer Success Officer
2 weeks ago
Limassol, Limassol, Cyprus The lemon Consulting Full time €25,000 - €40,000 per yearPosition: Customer Success Officer Location: Cyprus, Limassol Work model: on site Employment type: Full-time Remuneration: Base salary quarterly Bonuses, depending on experience. DUTIES AND RESPONSIBILITIES:Assist clients worldwide through live support and handle customer requests through chats and emails in different languagesAnswer emails, assist with...
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Premium Customer Success Officer
2 weeks ago
Limassol, Limassol, Cyprus Libertex Europe Full time €40,000 - €80,000 per yearLibertex Europe Overview Part of the Libertex Group, Libertex is an online broker offering tradable CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others. Libertex also offers investments in real stocks.Over the years, Libertex has received multiple prestigious awards and recognitions, including "Best Global Broker"...
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Premium Customer Success Officer
1 week ago
Limassol, Limassol, Cyprus Libertex Europe Full time €30,000 - €60,000 per yearLibertex Europe OverviewPart of the Libertex Group, Libertex is an online broker offering tradable CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others. Libertex also offers investments in real stocks.Over the years, Libertex has received multiple prestigious awards and recognitions, including "Best Global Broker"...
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Limassol, Cyprus The lemon Consulting Full timeLocation: Greece Full-Time | On-site / Hybrid / Remote Options About the Role Are you fluent in German and passionate about helping people? Join our growing international team in Greece as a Customer Service Agent, where youll be the voice of our company for German-speaking customers. Whether you're based in vibrant Athens, by the sea in Thessaloniki, or...
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Limassol, Limassol, Cyprus The lemon Consulting Full time €20,000 - €25,000 per yearLocation: Greece Full-Time | On-site / Hybrid / Remote Options About the Role Are you fluent in German and passionate about helping people? Join our growing international team in Greece as a Customer Service Agent, where youll be the voice of our company for German-speaking customers. Whether you're based in vibrant Athens, by the sea in Thessaloniki, or...
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Customer Success Manager
5 days ago
Limassol, Limassol, Cyprus SG Worldwide Full time €30,000 - €60,000 per yearJob Title: Customer Success ManagerDepartment: Commercial DepartmentReports To: Managing DirectorLocation: Limassol, CyprusEmployment Type: Full-timeAbout SiGMA Group (Sigma Word)Founded in 2014 and headquartered in Malta, SiGMA Group employs over 250 professionals across six global offices, including Malta, Cyprus, Serbia, São Paulo, Manila, and India....
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Client Relationship Manager – German speaking
2 weeks ago
Limassol, Limassol, Cyprus IC Markets Full time €40,000 - €60,000 per yearJoin our dynamic team at IC Markets as a Client Relationship Manager – German Speaker and help shape the future of FinTech innovation. This full-time, on-site opportunity based in Limassol offers you the chance to make a real impact in a fast-paced and forward-thinking environment. Apply now and take the next step in your career with usWho We Are: IC...
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Limassol, Limassol, Cyprus Cross Border Talents Full time €40,000 - €60,000 per yearJoin Our Team as a German-Speaking Sales Account Executive in LimassolAre you a passionate sales professional ready to make an impact in the financial industry? Join our team in Limassol as a German-Speaking Sales Account Executive and help us grow our client baseWhat Youll Do:Lead Conversion: Handle incoming leads and successfully convert them into loyal...
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Customer Success Manager
2 weeks ago
Limassol, , Cyprus SG Worldwide Full time €40,000 - €80,000 per yearJob Title: Customer Success ManagerDepartment: Commercial DepartmentReports To: Commercial Department LeadLocation: Limassol, CyprusEmployment Type: Full-timeAbout SiGMA Group (Sigma Word)Founded in 2014 and headquartered in Malta, SiGMA Group employs over 250 professionals across six global offices, including Malta, Cyprus, Serbia, São Paulo, Manila, and...
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Customer Success Manager
2 weeks ago
Limassol, Limassol, Cyprus Brainsome Full timeBrainsome, one of top-tier and trendsetting leaders in online customer acquisition, is a trailblazer in digital solutions, exclusively focusing on the US market with cutting-edge technologies and data-driven strategies. We cultivate a dynamic, creative work environment, empowering our team to be at the forefront of global market innovation.We're looking for...
