Italian VIP Account Manager

4 days ago

Limassol, Limassol, Cyprus WeDoSupport Full time

We are looking for an
Italian VIP Account Manager
who will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements:

  • Proficiency in English and Italian both written and spoken
  • Proactive person with good support / sales skills
  • Strong communication and negotiation skills
  • Attention to details
  • Previous experience will be considered as an advantage

Duties and Responsibilities:

  • Being able to search and find for solutions of customers' issues
  • Able to analyse customers' behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
  • Monitor customers' performance & behaviour in order to evaluate bonus crediting
  • Ensure that products' compliance is being followed according to relevant regulations
  • Previous experience as a Sales agent will be considered as an advantage
  • Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)

Why you should join us?

  • Competitive salary and monthly KPIs Bonus
  • Working in a dynamic International company
  • Ability of career and professional growth within the company
  • Social benefits and team building
  • Sunny, spacious office

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