Receptionist Limassol Hotel

5 days ago

Limassol, Limassol, Cyprus CY RECRUITMENT Full time
A leading 4* Hotel in Limassol is actively seeking for a Receptionist to join its team.
Responsible for attending to guests and dealing with inquiries and special requests Duties & Responsibilities
  • Assists with the checking in of guests as per existing Front Office policies and regulations.
  • Answers the telephone, screens and directs calls
  • Takes and relays messages to guests correctly and promptly
  • Provides requested information to callers
  • Greets people entering the hotel
  • Directs guests or any other visitors to the correct department
  • Deals with queries from both the public and hotel guests
  • Performs general administrative and clerical support
  • Receives and sorts mail and deliveries
  • Schedules any necessary appointments
  • Ensures that Reception area is kept clean and tidy at all times
  • Notifies the porter to transfer guests luggage to their assigned rooms
  • Assists in guests check-out and knows how to settle guests accounts either by cash or credit card
  • Informs guests of hotel and general information regarding restaurants etc
  • Offers wake up services, orders taxi transfers as and when required.
  • Able to operate the telephone call center
  • Adhere to Hotels standards, policies and procedures and to have a complete understanding of the policies; including Fire, Hygiene, Health & Safety
  • Ensure that duties are carried in an honest and ethical way by abiding the Hotels rules and regulations and the Cyprus Law
  • Perform any other relevant duties assigned by the Front Office Manager
Requirements
  • Excellent knowledge of English. Knowledge of Greek or any other language will be considered as an advantage
  • Pleasant, honest and friendly personality
  • Ability to work in a fast pace environment and cope under pressure
  • Computer Literate
  • Commitment to learning & self-development
  • Promotes cooperation & commitment within a team
  • The ability to cope under pressure
  • Problem-solving ability, to resolve issues as they arise
  • Inspiring and motivating others while being caring and understanding
  • Excellent interpersonal skills in handling staff relations and/or guest complaints
  • Due to work permit restrictions, candidates must have the right to work in Cyprus

Due to work permit restrictions, all applicants must be eligible to live and work in Cyprus.

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