Process Analyst

19 hours ago

Larnaca, Larnaka, Cyprus HFM Full time €40,000 - €60,000 per year

HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic
Process Analyst
to join our team.

Your role at HFM:

  • Analyse key business and processes performance metrics to identify trends, inefficiencies, and improvement opportunities.
  • Map and document current ("AS IS") business processes to provide a clear understanding of existing workflows.
  • Identify gaps, bottlenecks, and potential enhancements to support process transformation and optimization initiatives.
  • Develop and present process improvement recommendations aligned with business objectives and best practices.
  • Prepare and deliver detailed reports, insights, and progress updates to the Head of the Business Process Management Office (BPMO), Process Owners, and relevant managers.

Requirements

  • Previous experience in Business Process Analysis, Project Management, Quality Assurance, Business Operations, or related roles.
  • Strong enthusiasm and curiosity about AI technologies, predictive analytics, and data-driven innovation.
  • Analytical & Critical Thinking to dissect complex business processes, identify root causes of problems, interpret data, and logically evaluate various solutions.
  • Problem-Solving ability, to identify process issues, bottlenecks and inefficiencies, and creatively developing practical, data-driven solutions.
  • Excellent analytical, organizational, and documentation skills.
  • Proficient in Microsoft Office Suite, particularly advanced Excel.
  • Experience with process management (JIRA preferred) and workflow automation tools.
  • Ability to create clear, detailed documentation, Standard Operating Procedures (SOPs), and user guides.
  • Proven ability to multitask, prioritise tasks, and perform effectively in a dynamic environment.
  • Exceptional communication and presentation abilities, comfortable interacting with stakeholders, including senior management.
  • English proficiency is required.
  • Previous experience in financial services or fintech industries will be considered an advantage.

Benefits
By joining us, you can expect:

  • Hybrid Work Model (up to 2 days working from home).
  • 22 days of Annual Leave (reaching up to 30 days per year based on years' service)
  • Comprehensive Health & Life Insurance (from day one)
  • Friday afternoons off in Summer (July & August)
  • Birthday Leave
  • Gym Membership (Larnaca)
  • Referral Bonus
  • Paid Time Off for Training & Education

Ready to
Kick Off an Exceptional Career?
Join HFM and shape your future with a company that values
growth, innovation and people.
Sounds like you? Let's write the next chapter together.
All Applications will be handled with the strictest confidentiality.

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