Virtual Team Assistant/Junior Customer Support
1 week ago
As a Virtual Team Assistant at VDesk, you'll begin your leadership journey by supporting and assisting our Virtual Team Managers in leading multicultural teams of freelancers. This entry-level role is designed to give you hands-on experience, structured training, and mentorship while preparing you to grow into a Team Manager role of your own.
Your Impact
- Assist the Virtual Team Managers on a daily basis with any procedurals and tasks relating to their teams
- Assist with Interviews, engage and train individuals who will be providing their services for our clients through our platform
- Help with reporting, analysing and evaluating the performance of the freelancers and provide your insights to the Virtual Team Managers
- Contribute towards side projects and ideas that will optimise and enhance the quality of the services we offer to our clients. Help us achieve the next level
- What are your abilities and strengths? How do you manage your time and tasks? Would you consider yourself a punctual person? Share your insights, knowledge and skills with us
The Basics
- Any experience / background related to Human Resources, Management / Administration, Customer Support, Marketing or any other relevant field
- Excellent knowledge of the English language (verbal & written). The knowledge of any other language would be considered a benefit
- Good knowledge of Google Docs, Sheets and Slides
Our Standards
- Monthly fixed salary.
- Bonus Scheme.
- Monday to Friday, 09:00am to 05:00pm (flexi hour) including a 30 minute break.
- Up to 25 days of annual leave.
- 5 days of sick leave.
- Provident Fund Scheme.
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