Customer Support Representative

2 days ago

Limassol, Limassol, Cyprus CRAE GROUP Full time €20,000 - €25,000 per year

CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We develop, maintain and deploy various IT and customer based services to numerous businesses in various industries around the world.

Founded in 2018, our continuous energy and efforts aim towards becoming a leading service provider, with an already impressive growth since our launch. We are a young, dynamic team who enjoy working in tech among creative and talented individuals.

Our asset is the great people within our company with a unique approach on how to properly maintain our services and products.

We are looking for talented
Customer Support Representative
to join our team in Limassol.

Job Description & Responsibilities:

  • Communication with customers through live chat and e-mails.
  • Maintain prompt and empathetic attitude towards customers.
  • Acknowledge and resolve customers' issues and queries.
  • Keeping up to date with products terms, offers and functions.
  • Report and escalate advanced customer queries to the relevant departments.
  • Perform first-step investigations on queries and issues.
  • 3 shift based role (Monday-Friday) 9:00 – 18:00, 13:00 – 22:00, 16:00 – 01:00.

Experience and qualifications:

  • Proficiency in both written and verbal English, with excellent language skills.
  • Strong communication abilities, enabling effective interaction and collaboration.
  • Solid computer literacy and adept typing skills.
  • Ability to perform effectively within a multitasking work environment.
  • Previous experience in online customer support will be considered a big plus.

What We Offer:

  • A competitive and attractive remuneration package that values your skills and contributions.
  • Relocation support
  • The chance to join a dynamic, forward-thinking European company and play a key role in its success.
  • Daily lunch provided.
  • Gym membership allowance.
  • Monthly team events.
  • Performance-based monthly bonuses.

Interested?
Apply now by sending your resume to or applying through LinkedIn.

We look forward to hearing from you

Please note: Due to the high volume of applications, only shortlisted candidates will be contacted. Thank you for your understanding.

  • Customer Support Representative

    2 weeks ago

    Limassol, Limassol, Cyprus SkillOnNet Full time €25,000 - €35,000 per year

    Company DescriptionWe are SkillOnNet. We are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term...

  • Customer Support Representative

    2 weeks ago

    Limassol Municipality, Limassol, Cyprus CRAE GROUP Full time €20,000 - €25,000 per year

    CRAE GROUP stands as one of the rapidly expanding B2B service providers, centrally located in Cyprus. Since our inception in 2018, we've been dedicated to crafting, managing, and deploying innovative IT and customer-centric solutions for businesses spanning various industries worldwide.Driven by relentless energy and a pursuit of excellence, we're on a...

  • Customer Support Representative

    2 weeks ago

    Limassol, Limassol, Cyprus Mitrade Full time €35,000 - €45,000 per year

    Client Support Representative (Portuguese Speaking)Company Overview:Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySEC), the Cayman Islands (CIMA), and Mauritius (FSC). We were founded in Melbourne, Australia and have offices worldwide.Leveraging our proprietary...

  • Customer Support Representative-Native English

    5 days ago

    Limassol, Limassol, Cyprus SkillOnNet Full time €35,000 - €45,000 per year

    Company DescriptionWe are SkillOnNet. We are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term...

  • Customer Support Representative

    2 days ago

    Limassol, Limassol, Cyprus 50K Full time €35,000 - €45,000 per year

    Your Voice. Their ConfidenceBecome aCustomer Support Agentat a leadingbrokerage firmand support traders on their journey to financial success.Your Role:As the first point of contact for our clients, you'll provide not just answers, but assurance. From onboarding new users to solving day-to-day inquiries, you'll also play a key role in ensuring our platform...

  • Customer Service Representative

    2 days ago

    Limassol Municipality, Limassol, Cyprus Hertz Autohellas Full time €20,000 - €25,000 per year

    Our mission is to be the world's preferred car rental company, driven by people who are passionate about delivering an exceptional service to our customers across the globe. It's as simple as that.We are currently looking for aCustomer Service Representativewith a customer-centric mindset and enthusiasm for salesWhy Choose Hertz?CUSTOMER-CENTRIC CULTUREWe...

  • Customer Service Representative

    1 week ago

    Limassol, Limassol, Cyprus Sumsub Full time €25,000 - €35,000 per year

    Sumsub is the one verification platform to secure the whole user journey. With Sumsub's customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.Sumsub has over 4000 clients across the...

  • Customer Service Representative

    1 week ago

    Limassol, Limassol, Cyprus Sumsub Full time €25,000 - €35,000 per year

    Sumsub is a leading full-cycle verification platform that enables scalable compliance.From identity and business verification to ongoing monitoring, our platform adapts to your risk appetite and market demands, ensuring global compliance. Customize analytics and workflows with our no-code interface.Trusted by over 4,000 clients across fintech, crypto,...

  • Customer Service Representative

    1 week ago

    Limassol, Limassol, Cyprus Sumsub Full time €20,000 - €25,000 per year

    Sumsub is the one verification platform to secure the whole user journey. With Sumsub's customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.Sumsub has over 4000 clients across the...

  • Customer Service Representative

    7 days ago

    Limassol, Limassol, Cyprus Sumsub Full time €25,000 - €35,000 per year

    Sumsub is the one verification platform to secure the whole user journey. With Sumsub's customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.Sumsub has over 4000 clients across the...