Information Technology Support Engineer

1 week ago


Limassol, Limassol, Cyprus Playnetic Full time €45,000 - €55,000 per year

Established in 2023, Playnetic is a new player in the world of gaming entertainment. We design and build slot games from scratch - from idea to release. Our games will be played in regulated markets globally through industry-leading operators.

Our innovative gaming content is centred around our core values: quality gaming, dedicated customer service, and reliable delivery to our partners.

Playnetic is on a mission to build high-quality, engaging slot games and we're growing our team.

We are looking for a proactive and customer-focused
IT Support Engineer
to join our dynamic team in the fast-paced world of
iGaming
. You will be the first line of support for internal users across multiple locations, ensuring that systems, devices, and networks are operating smoothly and securely.

The role requires technical expertise, a keen attention to detail, and a strong sense of urgency.

Location - This role will be based in Cyprus and initially require 5 days in the office per week, once onboarded and comfortable, the role will switch to a hybrid model with flexibility

WHAT YOU'LL BE DOING

  • Troubleshoot and resolve issues related to laptops, printers and smartphones.

  • Support Google Workspace, Microsoft 365, Slack, VPN and related applications.

  • Support and maintain IT assets, including inventory management, collection from departing employees, and preparation for new starters.

  • Manage support tickets using JIRA Service Desk or FreshService

  • Monitor system and application alerts, perform routine health checks, and resolve issues where possible.

WHAT WE'RE LOOKING FOR

  • 3+ years of experience in IT support or a similar role

  • Proficiency with Windows and MacOS operating systems and hardware troubleshooting

  • Hands-on experience with IT ticketing systems JIRA Service Desk, FreshService, or similar.

  • Technical knowledge of Google Workspace, Microsoft 365, Slack, MDM/MAM solutions, Intune, ManageEngine Endpoint Central, and AutoPilot.

  • Strong problem-solving and communication skills, with a customer-oriented approach.

  • Experience supporting remote and in-office users

WHY JOIN PLAYNETIC?

  • Work on exciting, creative projects
    —Working with a team that is building engaging content for a global audience.
  • A chance to shape our team & culture
    —we're evolving fast, and your input matters.
  • Collaboration & autonomy
    —bring your ideas, take ownership, and help us innovate.
  • Flexible working
    —Work in a way that suits you.


  • Limassol, Limassol, Cyprus Globeducate Full time €25,000 - €35,000 per year

    We are seeking to recruit a full-time Information Technology Support Technician to join our growing team at PASCAL Private School Lemesos Main Campus.The selected candidate will be based at the campus of PASCAL Private School in Lemesos and will also be required to periodically visit the premises of the organisation located in other cities.About PASCALPASCAL...


  • Limassol, Limassol, Cyprus Playnetic Full time €45,000 - €55,000 per year

    Playnetic is on a mission to build high-quality, engaging slot games and we're growing our team.We are looking for a proactive and customer-focusedSeniorIT Support Engineerto join our dynamic team in the fast-paced world ofiGaming. You will support internal users across multiple locations, ensuring that systems, devices, and networks are operating smoothly...


  • Limassol, Limassol, Cyprus Trinity Private School Full time €25,000 - €45,000 per year

    PLEASE NOTE: For this position we are considering candidates currently residing in CyprusAbout the RoleTrinity Private School is looking for an experiencedIT Application Support Specialistto ensure smooth daily operation of core applications and digital services.You will manage onboarding, offboarding and support school systems (SIS, ERP, Telegram ecosystem,...


  • Limassol, Limassol, Cyprus Correct Group Ltd Full time €23,000 - €28,000 per year

    About the CompanyCorrect Group is a dynamic and fast growing Managed Service Provider, based in the heart of London's Kentish Town where employees are encouraged and supported to develop their skills as part of an excellent, hard working team.We are now expanding our IT SeviceDesk in Cyprus which has been open since 2016Visit our website to see what we are...


  • Limassol, Limassol, Cyprus XM Full time €35,000 - €55,000 per year

    The Role:We are looking for a high calibre, experienced Business Analyst to join our Business Analysis team and be part of an exciting business transformation.As a member of a powerful team, you will play a crucial role in the success of our projects, collaborating closely with Product Managers, Project Managers, and various departments to seamlessly analyse...


  • Limassol, Limassol, Cyprus XM Full time €40,000 - €60,000 per year

    Information Security Analyst – Cyprus, Greece or RemoteThe Role:We are looking for an Information Security Analyst to join our growing team. The successful candidate will contribute towards safeguarding business operations as part of our Security Operations team, responsible for detecting and responding to security threats. Specifically, you will be...

  • Solutions Engineer

    2 weeks ago


    Limassol, Limassol, Cyprus Tototheo Global Full time €45,000 - €75,000 per year

    Tototheo Global specializes in maritime technology solutions focusing on optimizing vessel and fleet performance. Our services include innovative, efficient, and functional solutions in satellite communication, navigation systems, digitalization, and end-to-end cyber security services.Job Purpose:As a Solutions Engineer specializing in systems integration...


  • Limassol Municipality, Limassol, Cyprus Sumsub Full time €45,000 - €55,000 per year

    Sumsubis a leading full-cycle verification platform that enables scalable compliance.From identity and business verification to ongoing monitoring, our platform adapts to your risk appetite and market demands, ensuring global compliance. Customize analytics and workflows with our no-code interface.With over 4,000 clients across fintech, crypto,...

  • Technical Engineer

    5 days ago


    Limassol, Limassol, Cyprus D. E. Lavoro Agency Ltd Full time €35,000 - €45,000 per year

    Position:Tech EngineerLocation:Limassol or PaphosType:on-siteOn behalf of our client,a Group of the companies - who provides support services in different fields - Marketing, Fintech, IT etc,we are looking to hire aTech Engineer – IT Supportwho will be responsible for the support of the Group of companies,for Limassol.Responsibilities:· Troubleshooting...


  • Limassol, Limassol, Cyprus XM Careers Full time €45,000 - €80,000 per year

    Threat Detection Engineer - Cyprus or Athens The Role: We are looking for a Threat Detection Engineer, with strong analytical and problem-solving skills, to join our information security operations team. The Thread Detection Engineer will actively contribute to improving our threat detection capabilities by translating operational and tactical threat...