
Management Information System Analyst
6 days ago
We're Hiring: Management Information Systems (MIS) Analyst
Location:
Larnaca, Cyprus (on-site)
Industry:
Marketing Management Services
Are you passionate about turning raw operational data into insights that drive business decisions? At Silver Height Marketing Services, we're looking for a Management Information Systems (MIS) Analyst to own the reporting and analytics engines across Sales, Finance and HR.
You'll design automated dashboards, define KPIs, and replace manual reporting with streamlined pipelines. Success means accurate numbers, timely insights, and reduced manual work for everyone.
Who we are
:
Silver Height Marketing Services
seeks global recognition by setting new service standards, employing cutting-edge technology, and maintaining partnerships founded on integrity. Our mission is to deliver exceptional value to the firm's clientele across a broad suite of legal services, consistently upholding the firm's hallmark of excellence.
What you will do:
- Build and maintain
daily flash reports, weekly pipeline/SLA dashboards, and monthly management packs
. - Connect to multiple data sources (CRM, telephony/WhatsApp logs, billing/AR, HRIS), clean and model the data, and publish dashboards in
Power BI/Tableau/Looker Studio
. - Define and document KPI logic (e.g.,
Lead → Opportunity → Deal conversion, Sales Agents productivity, SLA cycle times
). - Implement QA checks, reconcile variances vs. source systems, and lead
root-cause analyses
with stakeholders. - Automate recurring reports using
Power Query/VBA/Power Automate
(and Python were appropriate). - Manage analytics requests:
prioritize, estimate, and deliver to SLA
. - Acquire and integrate external datasets where relevant.
- Train stakeholders, enabling
self-serve insights
across the business.
What we are looking for:
- Advanced
Excel/Google Sheets
(Power Query, pivots, DAX/Power Pivot, array formulas). - Hands-on experience with a major BI tool (
Power BI preferred
, Tableau/Looker Studio also fine). - Proven track record delivering
accurate, on-time recurring reports
in fast-paced ops/sales environments. - Strong documentation habits and excellent communication with stakeholders.
Nice-to-Have
- Exposure to
RevOps, Finance, or Compliance
in services businesses. - Scripting skills (Python) and automation workflows (
Power Automate/Zapier
). - Familiarity with
HubSpot/ZOHO, telephony/WhatsApp integrations and financial reporting
. - Tools to be used:
Power Query/ Power Bi/ SQL/ CRM-ZOHO and ticketing tools (Jira/Trello/Asana).
How to Apply:
If you're ready to take the next step in your career and join a fast-paced, forward-thinking team, we'd love to hear from you Please send your CV along to
Join us and be part of a rewarding journey at
SILVER HEIGHT MARKETING Ltd
reaching new Heights on the way
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