Traders Support Officer

2 days ago

Limassol Cyprus TheTradingPit Full time €25,000 - €40,000 per year

Trader Support Officer (English -speaking)

We are looking to hire a fluent English - speaking Trader Support Officer to join our growing team in a hybrid work mode based in our Limassol office. The successful candidate will be the first point of contact for prospective and existing clients of The Trading Pit and will also provide support to internal teams as needed. You will deliver exceptional customer service via live chat, email, and phone, while assisting with technical and account-related queries.

Work Arrangement:

Hybrid (partly remote, partly onsite in Limassol, Cyprus)

Working Hours: 9.00AM PM AND 12:00 PM – 9:00 PM (Cyprus time)

Responsibilities:

  • Respond promptly and professionally to client queries via live chat, email, and phone.
  • Deliver accurate and clear information about our products and services.
  • Support clients with onboarding, technical issues, and trading platform usage.
  • Manage and verify KYC documentation and onboarding procedures.
  • Maintain accurate client records within the CRM system.
  • Collaborate with internal departments to resolve client issues efficiently.
  • Handle affiliate agreements and monthly commissions, including contract drafting, performance tracking, and commission processing.

Requirements:

  • Fluent in English — both written and spoken — mandatory.
  • At least 1 year of experience in a Customer Support role, preferably in the financial industry.
  • Knowledge of financial products such as FX, Futures, Cryptos, and Stocks is a strong advantage.
  • Excellent troubleshooting, communication, and problem-solving skills.
  • High level of computer literacy, including proficiency in Microsoft Office tools.
  • Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.
  • Customer-oriented mindset with a proactive, positive attitude.
  • Willingness to work on public holidays.

What We Offer:

  • Competitive salary based on experience and qualifications
  • Hybrid work model (home + office) in Limassol
  • Career growth opportunities and ongoing professional development
  • Continuous training and hands-on experience with modern technologies
  • 21 days of annual leave + 6 days of sick leave
  • Work anniversary gift & birthday half-day off
  • Digital onboarding and full support during induction
  • Supportive, international team — with local colleagues for in-person collaboration
  • Opportunities to attend and support local events with our partners and clients

  • Trader Support Officer

    1 week ago

    Limassol, , Cyprus TheTradingPit Full time €35,000 - €45,000 per year

    Trader Support Officer (German-speaking)We are looking to hire a fluent German speaking Trader Support Officer to join our growing team in a hybrid work mode based in our Limassol office. The successful candidate will be the first point of contact for prospective and existing clients of The Trading Pit and will also provide support to internal teams as...

  • Trader Support Officer

    1 week ago

    Limassol, Any, Cyprus TheTradingPit Full time €25,000 - €50,000 per year

    Trader Support Officer (German-speaking)We are looking to hire a fluent German speaking Trader Support Officer to join our growing team in a hybrid work mode based in our Limassol office. The successful candidate will be the first point of contact for prospective and existing clients of The Trading Pit and will also provide support to internal teams as...

  • Traders Support Officer

    2 weeks ago

    Limassol, Limassol, Cyprus TheTradingPit Full time €40,000 - €60,000 per year

    Trader Support Officer (English -speaking)We are looking to hire a fluent English - speaking Trader Support Officer to join our growing team in a hybrid work mode based in our Limassol office. The successful candidate will be the first point of contact for prospective and existing clients of The Trading Pit and will also provide support to internal teams as...

  • Trader Support Officer

    2 weeks ago

    Limassol, Limassol, Cyprus The Trading Pit Full time €25,000 - €40,000 per year

    Trader Support Officer (German speaking)– Hybrid | Limassol OfficeWe are looking to hire a fluent German speaking Trader Support Officer to join our growing team in a hybrid work mode based in our Limassol office. The successful candidate will be the first point of contact for prospective and existing clients of The Trading Pit and will also provide...

  • Trader Support Officer

    4 days ago

    Limassol, Limassol, Cyprus The Trading Pit Full time €25,000 - €40,000 per year

    We are looking to hire a fluent German-speaking Trader Support Officer to join our growing team in a hybrid work mode based in our Limassol office. The successful candidate will be the first point of contact for prospective and existing clients of The Trading Pit and will also provide support to internal teams as needed. You will deliver exceptional customer...

  • Quantitative Trader

    1 week ago

    Anastasi Sioukri Lemesos, Cyprus Àlber Blanc Capital Full time €100,000 - €120,000 per year

    As a Quantitative Trader, you will play a crucial role in identifying and capitalizing on trading opportunities across various asset classes. You will develop, test, and refine trading strategies, manage portfolios, and collaborate with engineering teams to optimize trading algorithms. This position offers a highly competitive compensation package,...

  • Senior Bunker Trader

    4 days ago

    Limassol, Limassol, Cyprus Uni-Fuels Full time €90,000 - €120,000 per year

    Are you ready to take the next step in your career?Uni-Fuels is a global provider of marine fuel to shipping companies around the world. We integrate supply logistics and tailored solutions to help our customers optimize their marine fuel procurement covering all markets across all time zones. Founded in 2021, Uni-Fuels has grown from modest beginnings into...

  • Customer Support Officer

    2 weeks ago

    Limassol, Limassol, Cyprus BlackBull Markets Full time €30,000 - €60,000 per year

    Organisation OverviewBlackBull Markets is a regulated multi-asset broker headquartered in New Zealand, with a growing global presence. Our websites support clients in more than ten languages and reflect our commitment to speed, accessibility, and innovation. We combine robust trading infrastructure with advanced automation and user-centred design to deliver...

  • Support Officer

    1 week ago

    Nicosia, , Cyprus Teroxx Full time €30,000 - €60,000 per year

    Who we areTeroxx is a digital assets boutique, specializing in digital assets management and blockchain-based solutions. We focus on offering tailored, secure, and transparent services to both private and corporate clients in the cryptocurrency sector. Our mission is to bridge traditional finance with the new digital economy, always with an emphasis on...

  • Back office/Support Officer

    4 days ago

    Paphos, , Cyprus RMG Talent Full time €25,000 - €35,000 per year

    We are looking for a Back Office / Support Officer to join our operations team in Paphos. The ideal candidate will be responsible for handling client account administration, processing financial transactions, and ensuring smooth day -to -day operations across departments. Previous experience in the Forex or Financial Services industry is an advantage, but...