Traders Support Officer

2 days ago

Limassol, Limassol, Cyprus TheTradingPit Full time €40,000 - €60,000 per year

Trader Support Officer (English -speaking)

We are looking to hire a fluent English - speaking Trader Support Officer to join our growing team in a hybrid work mode based in our Limassol office. The successful candidate will be the first point of contact for prospective and existing clients of The Trading Pit and will also provide support to internal teams as needed. You will deliver exceptional customer service via live chat, email, and phone, while assisting with technical and account-related queries.

Work Arrangement:

Hybrid (partly remote, partly onsite in Limassol, Cyprus)

Working Hours: 9.00AM PM AND 12:00 PM – 9:00 PM (Cyprus time)

Responsibilities:

  • Respond promptly and professionally to client queries via live chat, email, and phone.
  • Deliver accurate and clear information about our products and services.
  • Support clients with onboarding, technical issues, and trading platform usage.
  • Manage and verify KYC documentation and onboarding procedures.
  • Maintain accurate client records within the CRM system.
  • Collaborate with internal departments to resolve client issues efficiently.
  • Handle affiliate agreements and monthly commissions, including contract drafting, performance tracking, and commission processing.

Requirements:

  • Fluent in English — both written and spoken — mandatory.
  • At least 1 year of experience in a Customer Support role, preferably in the financial industry.
  • Knowledge of financial products such as FX, Futures, Cryptos, and Stocks is a strong advantage.
  • Excellent troubleshooting, communication, and problem-solving skills.
  • High level of computer literacy, including proficiency in Microsoft Office tools.
  • Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.
  • Customer-oriented mindset with a proactive, positive attitude.
  • Willingness to work on public holidays.
  • Residing in or willing to relocate to Limassol, Cyprus.

What We Offer:

  • Competitive salary based on experience and qualifications
  • Hybrid work model (home + office) in Limassol
  • Career growth opportunities and ongoing professional development
  • Continuous training and hands-on experience with modern technologies
  • 21 days of annual leave + 6 days of sick leave
  • Work anniversary gift & birthday half-day off
  • Digital onboarding and full support during induction
  • Supportive, international team — with local colleagues for in-person collaboration
  • Opportunities to attend and support local events with our partners and clients

  • Trader Support Officer

    2 days ago

    Limassol, Limassol, Cyprus The Trading Pit Full time €25,000 - €40,000 per year

    Trader Support Officer (German speaking)– Hybrid | Limassol OfficeWe are looking to hire a fluent German speaking Trader Support Officer to join our growing team in a hybrid work mode based in our Limassol office. The successful candidate will be the first point of contact for prospective and existing clients of The Trading Pit and will also provide...

  • German -Speaking Traders Support Officer

    7 days ago

    Limassol, Limassol, Cyprus The Trading Pit Full time €13,200 - €39,600 per year

    Company DescriptionThe Trading Pit is a global multi-asset prop trading firm dedicated to redefining standards in trading and investing. We are committed to making trading universally accessible by equipping traders with innovative technology and tools to achieve their utmost potential. Our firm connects passionate traders from all around the world,...

  • Trader Support Officer

    2 weeks ago

    Limassol, Limassol, Cyprus The Trading Pit Full time €25,000 - €40,000 per year

    We are looking to hire a fluent German-speaking Trader Support Officer to join our growing team in a hybrid work mode based in our Limassol office. The successful candidate will be the first point of contact for prospective and existing clients of The Trading Pit and will also provide support to internal teams as needed. You will deliver exceptional customer...

  • Trader Support Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus Spotware Systems Full time €45,000 - €120,000 per year

    Spotware Systems is looking for a Trader Support Specialist to join our team in Limassol. As part of the Trader Support team, you will assist clients and internal teams with inquiries related to the functionality of our cTrader platform. The ideal candidate should have excellent communication skills, strong problem-solving abilities, and a customer-focused...

  • Trader Support Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus Spotware Systems Full time €35,000 - €45,000 per year

    Spotware Systems is looking for aTrader Support Specialistto join our team inLimassol. As part of the Trader Support team, you will assist clients and internal teams with inquiries related to the functionality of our cTrader platform. The ideal candidate should have excellent communication skills, strong problem-solving abilities, and a customer-focused...

  • Trader

    1 week ago

    Limassol, Limassol, Cyprus FinTop Consulting Full time €60,000 - €80,000 per year

    About the company:The Company is a global brokerage operating across multiple asset classes, including FX, commodities, indices, equities, and crypto CFDs. With advanced technology and a strong focus on risk management, it provides clients with efficient, reliable, and transparent trading solutions.They are looking for a Trader (Execution). The position...

  • Customer Support Officer

    2 days ago

    Limassol, Limassol, Cyprus BlackBull Markets Full time €30,000 - €60,000 per year

    Organisation OverviewBlackBull Markets is a regulated multi-asset broker headquartered in New Zealand, with a growing global presence. Our websites support clients in more than ten languages and reflect our commitment to speed, accessibility, and innovation. We combine robust trading infrastructure with advanced automation and user-centred design to deliver...

  • Foreign Exchange Trader

    4 days ago

    Limassol Municipality, Limassol, Cyprus IronFX Full time €30,000 - €50,000 per year

    Company DescriptionIronFX is the award-winning Global Leader in Online Trading, providing 10 trading platforms and over 500 tradable instruments in forex, spot metals, futures, shares, spot indices, and commodities. Serving retail and institutional customers from over 190 countries, IronFX offers 24/5 support in over 20 languages. Clients benefit from top...

  • Support Officer

    5 days ago

    Limassol, Limassol, Cyprus payabl. Full time €25,000 - €40,000 per year

    payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call As a licensed financial company with principal membership with card schemes, we specialize in global...

  • Customer Support Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus FP Markets Full time €25,000 - €35,000 per year

    FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Customer Support Specialist in Cyprus office - a certified Great Place to Work.Responsibilities:Provide answers...