Site Reliability Engineer

Welcome to Winspire Group

We are a leading online entertainment company at the forefront of the digital gaming industry, offering both real money and free-to-play casino experiences to players worldwide. Since 2018, we've grown into a global force with 200+ team members, operations in 24+ countries, and multiple gaming licenses.

About Us

At Winspire Group, we combine cutting-edge technology with immersive entertainment to create unforgettable gaming experiences. Our story is built on innovation, player satisfaction, and responsible gaming practices.

Our Mission

Our mission is to leverage expertise and passion to provide unmatched value to our customers and stakeholders. We are dedicated to creating a safe, engaging, and secure gaming environment while setting new standards of excellence in online entertainment.

Innovation & Technology

Through continuous innovation and strategic partnerships, our platform integrates advanced technology with gameplay, delivering an experience that goes beyond geographical boundaries. We embrace change and push boundaries to create solutions that exceed expectations.

Join Our Team

At Winspire Group, we believe in collaboration, growth, and inclusivity. Our values—integrity, innovation, excellence, customer focus, continuous improvement, and diversity—guide everything we do. Join our global team and be part of a company shaping the future of online entertainment.

Role Summary

As a
Site Reliability Engineer
(SRE), you will play a critical role in maintaining the reliability, performance, and scalability of our systems and applications. You will design and manage monitoring infrastructure, respond to incidents, automate processes, and support system improvements—all with the aim of ensuring exceptional service for our users worldwide.

Key Responsibilities

Monitoring & Observability

• Design and implement proactive monitoring and alerting solutions using tools like Prometheus, Grafana, Loki, CloudWatch, and Datadog
• Analyze telemetry data to identify anomalies and root causes before they affect end users
• Maintain high visibility into system health and performance through dashboards and SLO/SLI tracking

Incident & Problem Management

• Respond to incidents, perform thorough analysis, and contribute to postmortems
• Collaborate with Engineering, DevOps, and QA teams to reduce MTTR and eliminate recurring issues
• Use tools like Opsgenie, Jira, and Slack for efficient alerting, coordination, and documentation

Automation & Efficiency

• Automate deployment, configuration, and monitoring tasks using Bash, Python, Ansible,
• Monitor and maintain self-healing infrastructure using Kubernetes, Docker, and IaC tooling

Collaboration & Communication

• Serve as a reliability champion across technical teams
• Lead and document incident response practices and cross-functional drills
• Partner with Data, Product, and Engineering teams to optimize end-to-end delivery
• Fluent English, Russian will be a plus

Key Requirements

Must-Have Skills

• Proficiency in observability tools: Prometheus, Grafana, Loki, LogQL, Cloud-native monitoring (AWS/GCP), Jaeger, DataDog, Checkly
• Strong scripting abilities in Bash, Python, and/or PowerShell
• Hands-on experience with Kubernetes, Docker, IaC tools (e.g., Ansible, Git), and CI/CD flows
• Fluency in incident lifecycle management (ITIL familiarity is a plus)
• Knowledge of SLIs/SLOs/SLAs and how to manage them effectively

Preferred Skills

• Familiarity with, Opsgenie, Playwright (for automated testing), and Checkly.
• Working knowledge of databases: SQL Server, BigQuery, MySQL
• Linux system administration experience
• Security awareness (basic understanding of tools like Kali Linux, Wireshark, nmap, etc)
• Experience with monitoring as code, specifically using Checkly's CLI, JavaScript/TypeScript SDKs, or Terraform
• Strong ability to debug complex user flows with Playwright trace viewer, DOM snapshots, and network waterfalls for failing browser checks in distributed environments

Courses and Certifications (a plus)

• AWS Cloud Practitioner
• Google Cloud Professional, Associate Certifications or Azure Fundamentals
• LPIC-1 Linux Administrator
• Fundamentals of Infrastructure as Code (IaC)
• Datadog Fundamentals, APM & Distributed Tracing Fundamentals and Log Management Fundamentals
• Getting Started with Synthetic Monitoring and Browser Testing by Datadog Learning

What We Offer

• Corporative events and team building activities
• Participation in corporate sports events and team challenges – stay active and bond with colleagues outside the office
• Lunch allowance
• Hybrid work format as per WFH internal policy
• Health insurance from Day 1
• Birthday and anniversary gifts
• Inclusive, dynamic, and innovative work culture