Junior Client Management Officer

5 days ago

Limassol, Limassol, Cyprus Doo Group Full time €35,000 - €45,000 per year

At
Doo Group
, we're not your typical financial services company. We're a global powerhouse with FinTech at our core, built to disrupt, designed to scale, and powered by innovation. With offices across international markets, we create opportunities that go beyond borders.

We're looking for a
Client Management Officer
to join our growing team in
Cyprus
. If you're detail-oriented, love structure, and thrive in a fast-paced digital environment, this is your chance to start strong in the world of finance and technology.

What You'll Be Doing

This is not just paperwork. It's about becoming the bridge between our clients and our technology, making sure every account setup runs smoothly, securely, and successfully. You'll play a key role in delivering a world-class onboarding experience while working closely with Sales, Compliance, and other internal teams.

What you'll be doing

  • Be the first point of contact via email, and live chat
  • Troubleshoot issues and provide thoughtful, timely solutions
  • Guide clients through our trading platforms with clarity
  • Handle onboarding and account support
  • Collaborate across teams to elevate client feedback
  • Follow up on service concerns and log product issues
  • Offer proactive support , not just reactive answers

What we're looking for

  • Fluent in English (any other language is a bonus)
  • Strong computer skills, especially Microsoft Office
  • Previous experience in FX, KYC, or AML? Even better, but we're happy to train the right person
  • Confident communicator across chat, phone, and email
  • Calm under pressure and driven by a people-first mindset
  • Detail-oriented, self-sufficient, and a team player

Why Join Us

We believe in creating a workplace where people feel valued, supported, and inspired to grow. Here's what you can look forward to as part of our team:

  • Monthly team events and activities
  • Birthday gifts and celebrations
  • Lucky draw prizes and fun internal campaigns
  • Quarterly company-wide events and team-building experiences
  • Employee referral rewards
  • Long service recognition awards
  • Best employee recognition program
  • Monthly coffee allowance
  • Free-flow snacks and beverages at the office
  • Structured Learning & Development plans to support your professional growth
  • Let me know if you'd like to tailor it to a specific location, audience, or tone (e.g., more fun, more

This is your chance to join a team that moves fast, thinks big, and supports bold talent.

Ready to get started?

Apply now

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