Account Manager

4 days ago

Limassol, Limassol, Cyprus Splash Software Full time €45,000 - €80,000 per year

Position Overview:

As an Account Manager, you will manage a portfolio of key accounts, ensuring their long-term success and driving sustainable revenue growth. This is a strategic, client-facing role focused on building trusted relationships, optimizing account performance, and identifying new opportunities for collaboration and expansion.

 

Key Responsibilities

  • Manage and grow a portfolio of key B2B accounts, developing tailored strategies to support client success and maximize value.
  • Support partners throughout the integration, product launch, and ongoing lifecycle stages.
  • Develop account plans aligned with partner objectives, ensuring that the companys products and services continue to deliver measurable results.
  • Build and maintain strong relationships with key stakeholders, including decision-makers and operational teams.
  • Act as the main strategic contact for partners, providing insights, guidance, and recommendations that drive mutual business growth.
  • Identify opportunities for upselling and cross-selling to expand account potential and strengthen long-term partnerships.
  • Monitor and evaluate account performance, identifying trends, risks, and opportunities for improvement.
  • Lead regular business reviews with partners, providing insights, forecasts, and recommendations to support continuous growth.
  • Prepare and present detailed weekly, monthly, and quarterly reports covering KPIs, account health, and strategic actions.
  • Report on account trends, risks, and performance drivers to support informed business decisions.
  • Collaborate with internal teams (Commercial, Product, Operations, and Tech) to ensure smooth delivery, clear communication, and timely project execution.
  • Ensure all teams are aligned with partner requirements and business objectives.
  • Share knowledge and best practices with peers, fostering collaboration and accountability across the account management function.
  • Perform additional duties as needed to support business goals and maintain strong partner satisfaction.

Key Requirements

  • Proven experience in B2B account management, preferably within the iGaming sector.
  • Strong strategic mindset with the ability to develop and execute customized account growth strategies.
  • Demonstrated success in upselling, cross-selling, and expanding relationships within existing accounts.
  • Solid understanding of iGaming market trends, commercial performance metrics, and data-driven account management.
  • Excellent communication, presentation, and negotiation skills across all organizational levels.
  • Analytical mindset with experience in CRM and performance tracking tools.
  • Organized, proactive, and detail-oriented, with a strong sense of ownership and accountability.
  • Positive, confident, and engaging personality, with a natural ability to connect and build long-lasting relationships.

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