B2B Account Manager
2 days ago
BT Exchange CZ a.s. is a fast-growing fintech company revolutionizing how people interact with financial services. At the intersection of innovation and trust, we're committed to delivering secure, user-friendly solutions that empower our customers. Security is at the heart of everything we do — and that's where you come in.
As we are expanding our team, we're looking for B2B Account Manager to help us make a real difference in the Fintech industry.
About the role:
The ideal candidate should be a goal driven person, focused on delivering exceptional customer experience, proactively improving customer engagement, and driving business growth.
Role Description:
• This is a full-time on-site role for an Account Manager.
• The Account Manager will play a critical role in client retention and growth, contributing to the overall success of DigiBlox.
• The Account Manager will be responsible for managing client relationships, ensuring customer satisfaction, and fostering client development.
• Daily tasks include handling inquiries, providing support, overseeing account activities, and collaborating with internal teams to fulfill client needs.
Qualifications:
• Excellent English level – both verbal and written (C1+).
• At least 1 years in a customer success, account management, or client-facing role – preferably in Fintech, SaaS, or crypto.
• Bachelors degree in Business, Finance, Marketing, or a related field.
• Experience in the payment processing industry is an advantage.
• Proficiency in using CRM software and Microsoft Office Suite.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work effectively in a team and independently.
What We Offer:
• Competitive salary.
• Flexible working hours and remote work options.
• Work in a fast-growing fintech company with cutting-edge projects in crypto, payments, and banking.
• Professional development support, including certifications and training.
• A culture that values innovation, transparency, and collaboration.
#Candidates with more than 5 years' experience would be considered with higher priority
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