PSP Tech Account Manager

13 hours ago

Limassol limassol Cyprus Soft2Bet Full time €30,000 - €60,000 per year

BrainRocket is a software development company and digital solutions provider. The company has created over 40 cutting-edge products spanning 20 different markets.
Our team of around 670 tech-savvy professionals successfully deliver scalable projects that are custom-made to the customers' needs.
We also strive to create a culture centered around personal and professional growth for employees, in a positive and welcoming environment.

We are looking for a skilled PSP Tech Account Manager to join our team in Cyprus

Requirements:

  • Work experience with PaymentIQ / Devcode;  
  • Work experience with Jira;
  • Understanding of transactions flow;
  • Knowledge of PSP terminology;
  • Knowledge in Chrome DevTools;
  • Work experience in FinTech;
  • Work experience in Gambling;
  • English at least intermediate level, Russian language is a plus;
  • Strong communication skills.

Nice to have:

  • At least 1 year of experience working with payments at iGaming or at PSP;
  • At least 1 year of experience working with PaymentIQ / Devcode;
  • Good analytical skills;
  • Knowledge of integration and customization processes, as well as requirements for payment solution providers;
  • Working with multilingual teams will be beneficial;
  • Teamwork skills;
  • Modesty, meticulousness and attention to detail;
  • Great interest and knowledge of the FinTech industry and its rules.

Responsibilities:

  • Working with the PaymentIQ / Devcode and other payment aggregators;
  • Payment methods/systems integration to PaymentIQ;
  • Generate, save, and set up the API key and secret key;
  • Routing configuration and changes (cascading);
  • Currency exchange configuration;
  • Transactions error monitoring and analysis ;
  • Transactions problem solving;
  • Callbacks setup;
  • Configure payment methods for the new markets and brands;
  • Communication with payment providers and PaymentIQ with payment related queries;
  • Assistance to the different departments with payment related queries;
  • Interaction with the onboarding team and the technical team;
  • Create and maintain Jira issues;
  • Setting the rules for the rotation of payment methods in accordance with the requirements of the customer;
  • Preparation of tasks for analytical reports on conversion, and payment processing;
  • Testing and monitoring the operation of payment systems together with the team;
  • Timely response to force majeure situations;
  • The manifestation of activity and independence in the formulation of the problem;
  • Responsibility for the assigned tasks.

We offer excellent benefits, including but not limited to:

  • Learning and development opportunities, interesting challenging tasks;
  • Official employment in accordance with the laws of Cyprus and the EU, registration of family members;
  • Relocation package (tickets, staying in hotel for 2 weeks);
  • Company fitness corner in the office for employees;
  • Opportunity to develop language skills and partial compensation for the cost of language classes;
  • Birthday celebration present;
  • Time for proper rest and 24 working days of Annual Vacation;
  • Breakfasts and lunches in the office (partially paid by the company).

 Join us to play a pivotal role in enhancing our online presence and driving quality traffic and conversions

Full-time, in-house, standard business hours
Competitive salary
Relocation to Limassol, Cyprus

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