Careers: NoC Engineer

5 days ago


Limassol, Cyprus beBeeCareer Full time

Bold moves start here. Make yours in the ever-evolving world of technology where innovation meets ambition.

We are seeking a Level 2 IT Support Engineer (NOC Engineer) with relocation to Cyprus

Job Description:

To be successful in this role, you will need to have experience working with logging, monitoring and alerting tools such as ELK stack, Grafana, PagerDuty, DataDog, Prometheus, Coralogix; perform log level analysis; troubleshoot issues effectively; work in a shift schedule (24/7); and have strong communication and reporting skills.

Key Responsibilities:

  • Monitor all systems in production and react to alerts;
  • Manage incidents' life cycle until they are fully resolved or provide a workaround solution, escalating to third/fourth-level support when required;
  • Support incident management after deployment;
  • Perform log level analysis;
  • Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution, and communication;
  • Reproduce reported issues in an appropriate customer environment;
  • Gather information to ensure complete availability of details required for root cause analysis;

Benefits:

  • Work with the latest technologies, including Nest, Kubernetes, mongo, graphQL, MySQL, etc.
  • Opportunities for learning and development, and interesting challenging tasks.
  • Official employment in accordance with the laws of Cyprus and the EU, registration of family members.
  • Relocation package, including tickets and a hotel stay for two weeks.
  • A company fitness corner in the office for employees.
  • The opportunity to develop language skills, with partial compensation for language classes.
  • Birthday celebration present.
  • Time for proper rest, and 24 working days of Annual Vacation.
  • Breakfasts and lunches in the office, partially paid by the company.

Skillful IT professionals can turn their careers around and expand their knowledge at our tech-driven organization.



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