Cyprus CRM Specialist

6 days ago

Nicosia, Nicosia, Cyprus beBeecrm Full time €35,000

Are you a seasoned CRM expert looking for a new challenge?

This role offers the opportunity to work with a dynamic group in Limassol or Nicosia, Cyprus, supporting their customer retention and lifecycle communication efforts across multiple GEOs.

You will be responsible for planning and executing targeted campaigns, optimizing customer journeys, and working closely with cross-functional teams to improve user engagement and overall campaign performance.

  • Support the planning and execution of promotional calendars across multiple GEOs, ensuring timely and relevant campaigns aligned with business goals.
  • Build and optimize customer journeys including onboarding, retention, and reactivation flows.
  • Create and launch CRM campaigns (email, SMS, pop-ups, etc.) using the CRM tool, including segmentation, A/B testing, and performance tracking.
  • Monitor and report on key metrics such as open rates, CTR, and conversions; suggest and implement improvements based on data insights.
  • Collaborate with content, product, and design teams to ensure messaging is on-brand, accurate, and engaging.
  • Conduct market and competitor research to localize strategies and identify new campaign opportunities.
  • Assist with cross-platform promotions, including communication through channels like Telegram.

To succeed in this role, you will need:

  • 2+ years CRM experience in the online gambling industry - Required
  • Strong English communication skills - Required
  • Experience with Smartico or Sportsbook - Advantage
  • Basic knowledge of HTML/CSS - Advantage
  • Good with data - you understand how to read and act on campaign results
  • Self-sufficient with strong time-management skills and the ability to handle multiple tasks
  • Comfortable working cross-functionally and across time zones

By joining this team, you can expect:

  • A unique opportunity for career growth in a global, fast-growing company
  • Attractive remuneration package based on qualifications and experience
  • Opportunities to learn and grow
  • Multiple events to bond with the team and the group
  • Wolt monthly allowance
  • Lunch treat
  • Snack heaven

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