Customer Service Representative
3 weeks ago
{"h1": "Customer Service Agent", "p": "We are seeking a highly skilled and experienced Customer Service Agent to join our team at Emerald Zebra. As a Customer Service Agent, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.
Responsibilities:
* Respond to customer inquiries and resolve issues in a timely and professional manner
* Provide accurate and up-to-date information about our products and services
* Process customer payments and verify documentation for KYC purposes
* Collaborate with the Risk Team to ensure compliance with company policies
Requirements:
* Native Greek speaker
* Fluent in English
* Bachelor\u2019s degree in Business Administration or related field
* Previous experience in customer service, preferably in the gaming industry
* Excellent communication and computer skills
* Willingness to work flexible shifts, including weekends
What We Offer:
* Competitive salary based on experience
* 13th salary
* Medical insurance
* Provident fund
* Work-from-home schedule for afternoon and night shifts
About Us:
Emerald Zebra is a people-oriented company with a culture that values excellence and teamwork. We are committed to providing our employees with a supportive and inclusive work environment.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
Please submit your CV to apply for this role.
"}
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