Payment Operations Specialist Role

4 weeks ago


Limassol, Limassol, Cyprus Emerald Zebra Full time

At Emerald Zebra, we are seeking an analytical and detail-oriented Payment Operations Specialist to join our team. This vital role is responsible for optimizing payment processes, ensuring regulatory compliance, and driving efficiency in our organization's payment systems.

About the Role:
  • We need someone who can monitor and analyze approval rates across payment methods and track account balances to ensure optimal performance.
  • This includes leveraging payment systems to improve deposit conversion rates.
  • The ideal candidate will identify payment-related issues and collaborate with technical teams to resolve them effectively.
  • They should also provide insights and guidance to teams regarding decline reasons and alternative payment methods.
  • A key responsibility is conducting research, negotiating contracts, and onboarding new payment providers to expand and enhance payment options.
  • Accurate settlement calculations are crucial to maintain financial accuracy.
  • The successful candidate will manage and implement changes required to meet compliance and regulatory standards.

Requirements:

  • Previous work experience in a similar role, preferably within the payments or financial operations sector.
  • Familiarity with English language and strong communication skills.
  • Strong Excel skills and analytical mindset.
  • A background in the gaming industry is considered an advantage.
  • Possession of European citizenship is mandatory.

Salary and Benefits:

  • The salary for this role is estimated to be between 30K - 36K EUR Gross per year, depending on experience.
  • We offer medical insurance, lunch in the office, monetary vouchers for birthdays and special occasions, and a discount card.

About Us:

Emerald Zebra is a leading iGaming service provider with over 10 years of industry expertise, renowned for fostering a positive, people-centered workplace culture.



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