Back Office Operations Specialist
1 week ago
At The Talent Hunter, we are seeking a highly skilled Back Office Operations Specialist to join our team in Cyprus. This role involves managing transaction tracking, approving requests, following up on Risk Reviews, and providing Know Your Customer support.
About the RoleThis is a dynamic opportunity for a detail-oriented individual with experience working with Payment Service Providers (PSPs). As a Back Office Operations Specialist, you will be responsible for:
- Transaction Management: Track and manage transactions post-processing to ensure accuracy and timeliness, approve and process transactions in accordance with company policies.
- PSP Coordination: Liaise with Payment Service Providers to resolve any issues related to transactions and service delivery.
- Excel Reporting: Generate and maintain detailed reports using Excel, analyzing transaction data for trends and discrepancies, create and monitor dashboards to provide insights into transaction processing and support functions.
- Risk Review Follow-Up: Conduct follow-ups on pending Risk Reviews and ensure compliance with internal and external guidelines.
- KYC Support: Support KYC processes by reviewing customer documentation and ensuring all information is accurate and up-to-date.
To be successful in this role, you will need:
- Proven Experience: Proven experience in back office support in the forex industry, particularly with PSPs.
- Technical Skills: Strong proficiency in Microsoft Excel, including advanced functions and data analysis tools, familiarity with KYC processes and regulatory compliance.
- Soft Skills: Excellent attention to detail and organizational skills, strong communication skills, both verbal and written, ability to work independently as well as part of a team in a fast-paced environment.
Apart from the required qualifications, it would be beneficial if you have:
- Adobe Applications: Experience with Adobe applications for creating professional documents and presentations.
- Financial Regulations: Knowledge of financial regulations and compliance requirements.
The estimated salary for this position is €35,000 - €45,000 per annum, depending on your level of experience and qualifications. You will also receive a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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