Account Manager

2 weeks ago

Limassol, Cyprus Splash Software Full time

Position Overview: As an Account Manager, you will manage a portfolio of key accounts, ensuring their long-term success and driving sustainable revenue growth. This is a strategic, client-facing role focused on building trusted relationships, optimizing account performance, and identifying new opportunities for collaboration and expansion.   Key Responsibilities Manage and grow a portfolio of key B2B accounts, developing tailored strategies to support client success and maximize value.Support partners throughout the integration, product launch, and ongoing lifecycle stages.Develop account plans aligned with partner objectives, ensuring that the companys products and services continue to deliver measurable results.Build and maintain strong relationships with key stakeholders, including decision-makers and operational teams.Act as the main strategic contact for partners, providing insights, guidance, and recommendations that drive mutual business growth.Identify opportunities for upselling and cross-selling to expand account potential and strengthen long-term partnerships.Monitor and evaluate account performance, identifying trends, risks, and opportunities for improvement.Lead regular business reviews with partners, providing insights, forecasts, and recommendations to support continuous growth.Prepare and present detailed weekly, monthly, and quarterly reports covering KPIs, account health, and strategic actions.Report on account trends, risks, and performance drivers to support informed business decisions.Collaborate with internal teams (Commercial, Product, Operations, and Tech) to ensure smooth delivery, clear communication, and timely project execution.Ensure all teams are aligned with partner requirements and business objectives.Share knowledge and best practices with peers, fostering collaboration and accountability across the account management function.Perform additional duties as needed to support business goals and maintain strong partner satisfaction. Key Requirements Proven experience in B2B account management, preferably within the iGaming sector.Strong strategic mindset with the ability to develop and execute customized account growth strategies.Demonstrated success in upselling, cross-selling, and expanding relationships within existing accounts.Solid understanding of iGaming market trends, commercial performance metrics, and data-driven account management.Excellent communication, presentation, and negotiation skills across all organizational levels.Analytical mindset with experience in CRM and performance tracking tools.Organized, proactive, and detail-oriented, with a strong sense of ownership and accountability.Positive, confident, and engaging personality, with a natural ability to connect and build long-lasting relationships.

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