Back Office Employee

3 days ago

Limassol, Limassol, Cyprus Heilsa Recruitment Ltd Full time

Contract:
Full-time, Permanent

Work mode:
On-site, Monday to Sunday. (5 day shifts) 08:00 - 16:00, 16: :00, 00:00 – 08:00

Salary:
€1,750 + extra 20 euros per night shifts (average 5 per month) - Quarterly Bonus after probation period: up to €400 / 3 months

Location:
Limassol, Cyprus.

Since 2012, our client has been an industry-leading provider of high-quality turnkey solutions gaming platforms that can be fully tailored to fit all our customers' needs. They offer full turnkey solutions for casinos and sports for the online gaming industry, including Operations, CRM, Gambling licenses, Platform, Player Management, Payment Processing, and Customer Care services, to help maximize the success of their clients' turnkey solutions brands. They strive to provide only the highest quality cutting-edge gaming platform, with the know-how and full customer support service for online casino and sportsbook operators searching for a one-stop business solution. They already have more than 80 well-established partners in the casino vertical. Licensed out of the U.K. and Malta with offices in Cyprus and Israel, they continue their rapid global growth.

Responsibilities:

  • Process account opening for the registered clients in accordance with KYC procedure.
  • Amend existing client accounts (i.e. valid documents, updated information).
  • Monitoring customer accounts to detect fraudulent patterns;
  • Communicate with banks and payment providers
  • Investigating, reporting and undertaking remedial action on suspicious account transactions to protect business from financial loss;
  • Utilization of fraud and payments systems to optimize deposit conversion percentages and keep chargeback ratio within acceptable limit;
  • Reviewing and processing all withdrawal requests;
  • Contributing and ensuring compliance;
  • Resolving customer queries;
  • Interacting with other departments as necessary to meet client's needs;
  • Maintaining professionalism in all instances.
  • Liaise with management for any queried issues.

Requirements:

  • Able to work 24/7 shifts on rotation; – 16.00, 16.00 – 00.00, 00.00 – 08.00)
  • Experience is preferred but not mandatory;
  • Excellent command of the English language;
  • Attention to detail and quality of work;
  • Computer literate and proficient user of Excel;

Benefits:

  • Career development
  • 21 days Paid Annual Leave
  • Medical Health Insurance
  • Complimentary lunch
  • Team Building Activities
  • Monetary voucher on Birthdays and additional occasions
  • Employee Discounts on a wide range of products and services (from Health & Wellness and Fitness to Beauty and Food & Beverages)
  • Referral Bonus
  • Paid Training
  • Unlimited daily snacks and beverages
  • Supportive and positive working environment

  • Web Developer

    1 week ago

    Limassol, Limassol, Cyprus FX Back Office Full time €30,000 - €60,000 per year

    At FXBO, we have been developing intelligent solutions that help Forex companies streamline their operations for over 8 years. Our main product is a CRM system designed specifically for the Forex industry, offering a comprehensive suite of features for both clients and managers.With 200+ clients worldwide, our platform provides lead management, verification,...

  • Back Office Officer

    7 days ago

    Limassol, Limassol, Cyprus Mitrade Full time

    Company Overview:Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySEC), the Cayman Islands (CIMA), and Mauritius (FSC). We were founded in Melbourne, Australia and have offices worldwide.Leveraging our proprietary in-house state-of-the-art technology, Mitrade has...

  • back office officer

    3 days ago

    Limassol, Limassol, Cyprus Levergate Recruitment agency Full time

    Overview We are seeking a dedicated and organized Back Office Officer to support our daily operations and ensure smooth administrative functions within the company. In this role, you will be responsible for processing orders, managing invoices and proformas, coordinating purchasing activities, and maintaining accurate documentation and records. Responsible...

  • Back Office Executive

    1 week ago

    Limassol Municipality, Limassol, Cyprus Lighthief Full time €20,000 - €25,000 per year

    Company DescriptionLighthief Cyprus Ltd is renewable enery conoaby active in photovoltaics, BESS systems and OM services.Role DescriptionThis is a full-time on-site role for a Back Office Executive, located in Limassol Municipality. The Back Office Executive will be responsible for managing administrative tasks, streamlining back office operations, ensuring...

  • Back Office Support

    7 days ago

    Limassol, Limassol, Cyprus GODO Full time €25,000 - €35,000 per year

    Title:Back Office Support – Operations AssociateLocation:Limassol, CyprusEmployment Type:Full-TimeAbout the RoleWe are looking for aBack Office Support Associateto join our Cyprus operations team. This is an entry-level position ideal for recent graduates or individuals looking to start a career in financial services. You will be responsible forpost-trade...

  • Back Office Assistant

    1 week ago

    Limassol, Limassol, Cyprus InstaForex EU Full time €20,000 - €25,000 per year

    About the job:Location: Limassol, CyprusEmployment Type:Full-time | On-siteIndustry: Financial Services / Forex / InvestmentAbout the Company:Instant Trading EU Ltd. is a company providing investment services, regulated by the Cyprus Securities and Exchange Commission (CySEC), with branches in Poland, Czech Republic and Slovakia. The company owns the...

  • Back Office Officer

    3 days ago

    Limassol, Limassol, Cyprus SpotOn TA Full time

    The Role: Back Office Officer – English Speaker – FXOffice-Based – Limassol, Cyprus*** This Job Opportunity is only offered for candidates living and eligible to work in Limassol, Cyprus.Salary: Kindly share your salary expectations.Client: Financial Services Company.Office Based – Limassol, CyprusJob DescriptionAs a Back Office Officer, you will...

  • Junior Back Office Associate

    1 week ago

    Limassol, Limassol, Cyprus CONSONALTD Full time €15,000 - €25,000 per year

    Job Title: Junior Back Office AssociateLocation:Limassol, CyprusEmployment Type:Full-time (10:00-19:00)About the CompanyConsona Ltd is a business solutions provider offering end-to-end support across compliance, operations, financial management, and back-office/verification services for various providers. Our compliance services cover regulatory monitoring,...

  • Junior Back Office Associate

    1 day ago

    Limassol, Limassol, Cyprus D-WAY CONSULTING Full time

    About the CompanyThe company is a business solutions provider offering end-to-end support across compliance, operations, financial management, and back-office/verification services for various providers. Our compliance services cover regulatory monitoring, policy and procedure development, complaints handling, reporting, and investigations to ensure industry...

  • Back Office Officer

    7 days ago

    Limassol, Limassol, Cyprus JUJUR Full time €13,200 - €39,600 per year

    Position: Back Office OfficerLocation: Limassol, Cyprus Work model: on site (possibly to work hybrid 3/2 following successful 6 month probation). Employment type: Full-time DUTIES AND RESPONSIBILITIES:Conduct KYC (Know Your Customer), CDD (Customer Due Diligence), and EDD (Enhanced Due Diligence) checks during the onboarding of individual and corporate...