Receptionist
1 week ago
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Receptionist
Fulltime
Vacancies
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Rank
Crew
Reports to
Hotel manager
Assistent hotel manager
Uniform
Men: black trousers, black closed-toe shoes, black socks and black belt.
Women: black skirt, black closed toe shoes, natural tights and black belt.
Cabin
Shared
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FAQ
Experience/ Skills/ Character
- Must have basic knowledge of all hotel departments;
- Must have refined skills in public relations which demands an excellent command of English and/or German language;
- Must have at least four (4) years experience in hotel industry; management and administration background necessary;
- Must have typing skills;
- Must have Computer skills: iOS, Windows, Microsoft Office (Word, Excel), Outlook, Fidelio Cruise (or similar ship management software), Stock Control System;
- Must have basic knowledgeable of HACCP standards;
- Ability to communicate with all levels of personnel and passengers;
- Must be a self-starter and reliable person;
- Must be able to work flexible time schedule and to the Company's standards.
Duties And Responsibilities
- Be friendly to passengers and crew as well as focused on job tasks;
- Be able to handle administration tasks, such as passengers' check-in procedure at embarking and check-out as disembarking;
- Responsible for all passengers' enquiries, requests and complaints;
- Assist passengers with money exchange procedure;
- Responsible for the Reception log book (crew book);
- Responsible for any maintenance and/or repair requests;
- Responsible for preparing the passengers' financial statements when requested and when necessary;
- Responsible for collecting, checking and handing out passengers' travel documents;
- Close accounts/ balance cash flow on disembarkation;
- Always act in the best interest of the Company with regard to minimising costs;
- Ensure all machines and equipment are in good condition;
- Be aware of and follow security/ fire/ safety procedures according to the Vessel's standards and regulations;
- Follow the uniform dress code at all times whilst on duty and act in a responsible and professional manner.
Quality River Catering
Pafou 58
1st Floor - Frantzis Tower
3060 Limassol
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