Head of CRM

21 hours ago

Cyprus hireforyou Full time €60,000 - €120,000 per year


Our Client is more than a marketing agency - they're a creative growth partner for ambitious brands. With expertise spanning digital strategy, social media, PR, influencer marketing, SEO, programmatic advertising, and CRM, they combine bold ideas with sharp analytics to deliver meaningful, measurable impact.
Their approach is rooted in people, bringing together passionate and diverse talent and fostering an environment where creativity and initiative thrive. Think this sounds like the right place for you? Then you just might be who they're looking for.

Key Responsibilities
  • Data-Led Strategy: Use data as your north star, ensuring all decisions, promotions, and campaign structures are insight-driven and performance-validated.
  • Promotional management: Excel in alignment, planning and deployment of complex promotional calendars with hundreds of events across multiple markets. 
  • Empowerment Through Data: Build frameworks and training to enable teams to self-serve, act on insights, and operate with confidence.
  • Leadership & Coaching: Manage and develop a high-performing CRM team, fostering a culture of ownership, collaboration, and continuous improvement.
  • Operational Excellence: Streamline CRM workflows, define best-in-class processes, and introduce scalable automation to reduce friction and increase output quality.
  • Cross-Functional Collaboration: Align closely with BI and other CRM teams to ensure a synchronized approach to customer engagement.
What We're Looking For
  • CRM Expertise: 5-7+ years of CRM experience, with a strong focus on global .com markets and high-volume player databases.
  • Data Fluency: Advanced understanding of CRM metrics, segmentation, predictive modeling, A/B testing, and performance analytics.
  • Enablement Mindset: Proven track record of building frameworks that help others act on data independently.
  • Leadership Experience: Demonstrated success in leading teams large geographically spread teams of 20+ people, developing talent, and setting a vision others want to follow.
  • Agility & Ownership: Proactive, hands-on, and accountable, with a bias for action and a clear drive for continuous improvement.
  • Strong Communicator: Able to clearly articulate strategies, insights, and decisions to technical and non-technical audiences alike.
  • Efficiency-Driven: Experience in process design and scalable CRM operating models.
‍The company offers:
  • Relocation to Cyprus with comprehensive support
  • A dynamic and collaborative work environment
  • Career growth opportunities in a fast-paced industry
  • Fun and engaging company culture
  • Comprehensive medical insurance and wellness perks
  • days of vacation per year (It depends on the location)
We look forward to receiving your CV and learning more about your experience

Dear Candidates, due to a high volume of applications, only selected candidates will be contacted for interviews. We appreciate your understanding. Thank you for considering a career with us.

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