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Site Reliability Engineer

2 weeks ago

Limassol, Limassol, Cyprus TLF Full time €90,000 - €120,000 per year

Welcome to TLF

We are a leading innovator in the exciting world of online gambling, providing a thrilling and responsible gaming experience to players in Asia, South America and Africa.

About Us:

At TLF, we pride ourselves on our cutting-edge technology, exceptional customer service, and commitment to integrity. With years of industry expertise, we offer a wide range of thrilling casino games and immersive online experiences that keep our players engaged and entertained.

Our Mission:

Our mission is to create an exhilarating and secure gambling environment where players can enjoy their favorite games responsibly. We believe in promoting responsible gaming practices and maintaining the highest standards of fairness, transparency, and player protection. The customer's satisfaction and enjoyment are at the core of everything we do

Innovation & Technology:

At TLF, we embrace innovation and leverage the latest technologies to enhance the gambling experience for our players. Owner of a state-of-the-art gaming platform, we strive to deliver a user-friendly and immersive experience that keeps players coming back for more.

Join Our Team:

Are you passionate about the gambling industry? Are you ready to enjoy a dynamic and fast-paced environment? Join our talented team of professionals who are dedicated to pushing the boundaries of online gambling. We offer exciting career opportunities, a supportive work culture, and a chance to be part of an industry-leading company that's shaping the future of online gaming.

Role Summary

As a
Site Reliability Engineer
(SRE), you will play a critical role in maintaining the reliability, performance, and scalability of our systems and applications. You will design and manage monitoring infrastructure, respond to incidents, automate processes, and support system improvements—all with the aim of ensuring exceptional service for our users worldwide.

Key Responsibilities

Monitoring & Observability

  • Design and implement proactive monitoring and alerting solutions using tools like Prometheus, Grafana, Loki, CloudWatch, and Datadog
  • Analyze telemetry data to identify anomalies and root causes before they affect end users
  • Maintain high visibility into system health and performance through dashboards and SLO/SLI tracking

Incident & Problem Management

  • Respond to incidents, perform thorough analysis, and contribute to postmortems
  • Collaborate with Engineering, DevOps, and QA teams to reduce MTTR and eliminate recurring issues
  • Use tools like Opsgenie, Jira, and Slack for efficient alerting, coordination, and documentation

Automation & Efficiency

  • Automate deployment, configuration, and monitoring tasks using Bash, Python, Ansible,
  • Monitor and maintain self-healing infrastructure using Kubernetes, Docker, and IaC tooling

Collaboration & Communication

  • Serve as a reliability champion across technical teams
  • Lead and document incident response practices and cross-functional drills
  • Partner with Data, Product, and Engineering teams to optimize end-to-end delivery
  • Fluent English, Russian will be a plus

Key Requirements

Must-Have Skills

  • Proficiency in observability tools: Prometheus, Grafana, Loki, LogQL, Cloud-native monitoring (AWS/GCP), Jaeger, DataDog, Checkly
  • Strong scripting abilities in Bash, Python, and/or PowerShell
  • Hands-on experience with Kubernetes, Docker, IaC tools (e.g., Ansible, Git), and CI/CD flows
  • Fluency in incident lifecycle management (ITIL familiarity is a plus)
  • Knowledge of SLIs/SLOs/SLAs and how to manage them effectively

Preferred Skills

  • Familiarity with, Opsgenie, Playwright (for automated testing), and Checkly.
  • Working knowledge of databases: SQL Server, BigQuery, MySQL
  • Linux system administration experience
  • Security awareness (basic understanding of tools like Kali Linux, Wireshark, nmap, etc)
  • Experience with monitoring as code, specifically using Checkly's CLI, JavaScript/TypeScript SDKs, or Terraform
  • Strong ability to debug complex user flows with Playwright trace viewer, DOM snapshots, and network waterfalls for failing browser checks in distributed environments

Courses and Certifications (a plus)

  • AWS Cloud Practitioner
  • Google Cloud Professional, Associate Certifications or Azure Fundamentals
  • LPIC-1 Linux Administrator
  • Fundamentals of Infrastructure as Code (IaC)
  • Datadog Fundamentals, APM & Distributed Tracing Fundamentals and Log Management Fundamentals
  • Getting Started with Synthetic Monitoring and Browser Testing by Datadog Learning

What We Offer

  • Brand new 5-floor office with rooftop and bar
  • Corporative events and team building activities
  • Participation in corporate sports events and team challenges – stay active and bond with colleagues outside the office
  • Lunch allowance
  • Hybrid work format as per WFH internal policy
  • Health insurance from Day 1
  • Birthday and anniversary gifts
  • Inclusive, dynamic, and innovative work culture