Reconciliation Manager
2 days ago
Role Overview
On behalf of our client, we are seeking an experienced Reconciliations Manager with
4-5 years of relevant experience
to oversee and manage all reconciliation activities within the payments/fintech operations. The successful candidate will liaise between the operations, finance, and payments teams to ensure accuracy, timely settlement of transactions, and resolution of discrepancies.
Key Responsibilities
- Lead and manage daily reconciliation processes (e.g., payments received, card/ACH transactions, merchant settlements, inter-company transfers)
- Ensure that transaction flows from operations, payments processors, acquiring banks and internal ledgers reconcile accurately
- Investigate, identify and resolve discrepancies, mismatches or outstanding items in a timely manner
- Develop, maintain and optimise reconciliation workflows, including automation and controls to ensure efficiency and scalability
- Coordinate with finance, treasury, operations and external payment partners to close the books and ensure the integrity of financial data
- Prepare and deliver reporting on reconciliation status, exception aging, trends, root-cause analysis and recommended process improvements
- Assist in month-end and quarter-end close activities related to reconciliation and settlement processes
- Maintain and update documentation of processes, controls and Standard Operating Procedures (SOPs)
- Identify risks in the reconciliation process, propose and implement mitigation measures, and ensure compliance with internal and external audit requirements
- Support ad hoc projects such as new payment method onboarding, system integrations, migrations or enhancements that impact reconciliation flows
Required Qualifications & Experience
- Bachelor's degree in Accounting, Finance, Business Administration or a related field
- Minimum of
4-5 years
of hands-on reconciliation experience within payments, fintech, banking or financial services environment - Strong understanding of payments flows, settlement processes, payment processors/acquirers, card/ACH, foreign currency settlements and inter-company clearing
- Proven ability to investigate and resolve reconciliation discrepancies and exceptions, and to dig into root-causes
- Excellent MS Excel skills and experience with reconciliation tools, ERP or accounting systems; scripting/automation experience (e.g., SQL, VBA, Python) is a strong advantage
- Ability to work in a fast-paced, high volume, growth environment with tight deadlines and evolving processes
- Strong communication skills (both verbal and written), attention to detail, analytical mindset and ability to work cross-functionally
- High level of integrity, professionalism and accountability
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