Client Reactivation Manager

3 days ago

Limassol, Limassol, Cyprus Vantage Full time €60,000 - €80,000 per year

Vantage, founded in Australia, is an award-winning, multi-asset broker with a significant global presence, offices in over 30 countries, with 1000+ employees and servicing clients in 172 countries.

In this role, you'll be responsible for reactivating and managing client relationships, encouraging renewed trading activity, and ensuring our clients stay informed and engaged with our platform.

The role & Responsibilities:

  • Develop a strong understanding of the platform (Web & App), tools, and promotions
  • Proactively manage and re-engage a portfolio of clients through personalized communication
  • Reactivate inactive accounts by promoting current offers and campaigns
  • Deliver market insights and exclusive training sessions to support client trading activity
  • Handle client inquiries and resolve issues quickly and efficiently
  • Analyse client behaviour and support reporting on trading trends and market activity

Experience and Qualifications:

  • Degree in Finance, Business, or a related field
  • Experience in customer support, account management, or sales within the Forex industry
  • Fluent in English; a second European language is a plus
  • Strong communication, multitasking, and relationship-building skills
  • A team player who's proactive, organized, and results-oriented

What's on Offer:

  • Attractive base salary and performance-based commissions.
  • A dynamic and collaborative work environment.
  • Strong leadership support and a clear path for career advancement.
  • International exposure and opportunities to scale with a growing business.

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