Back Office Officer
2 days ago
Position: Back Office Officer
Location: Limassol, Cyprus
Work model: on-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Manage the client onboarding process, including document verification and compliance checks.
- Ensure all onboarding activities meet internal standards and external KYC/AML regulations.
- Conduct ongoing monitoring of client accounts to assess risk and ensure compliance.
- Reconcile financial transactions between client systems and bank records.
- Prepare regular reports on account activity, performance, and risk exposure.
- Provide timely and accurate data to management for operational or strategic decision-making.
- Support the monitoring of account balances, credit exposure, and financial thresholds.
- Investigate and resolve issues related to delayed or failed transactions.
- Maintain communication with payment providers and financial institutions to resolve transaction-related issues.
- Work collaboratively with finance and accounting teams on pending or disputed payment matters.
- Identify and escalate any suspicious activities or transaction patterns.
- Recommend improvements to onboarding and operational workflows for greater efficiency and compliance.
REQUIREMENTS:
- Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication
- Bachelor's degree in Finance, Business Administration, Accounting, or a related field.
- Prior experience in client onboarding, compliance, finance operations, or account management is preferred.
- Strong understanding of KYC/AML processes and regulatory compliance standards.
- Proficiency in using spreadsheets, reporting tools, and CRM or compliance systems.
- Excellent attention to detail and strong organizational skills.
- Effective communication skills, both written and verbal.
- Ability to work independently and within cross-functional teams.
- Analytical mindset and problem-solving ability.
OFFER:
- A dynamic and fun working environment with a creative and innovative team.
- Competitive salary based on experience.
- Enjoy daily refreshments on-site.
- Opportunities for professional growth and development within a forward-thinking company.
- The chance to be recognised as a key player in driving the company success.
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