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Payment Optimization Manager
2 weeks ago
Job Summary:
The POM will represent merchants in discussions with Payment Solution Providers (PSPs), assist in completing onboarding processes, and serve as a business advisor. This role requires a blend of strong analytical skills, relationship management, and effective communication to optimize payment solutions and achieve business targets.
Roles & Responsibilities:
- Oversee and manage an expanding portfolio of merchants, ensuring their needs and business goals are met through effective payment solutions.
- Act as the main point of contact between our merchants and PSPs, facilitating smooth onboarding processes and fostering strong working relationships.
- Establish and maintain close relationships with merchants, providing ongoing business advisory services and recommending appropriate payment solutions based on their business models and financial structures.
- Analyse financial data to monitor the performance of merchants suggesting and implementing new payment solutions to enhance their operations and profitability.
- Maintain regular communication with PSPs to stay updated on their offerings and onboarding requirements. Analyst their financial performance to optimize the matching process between merchants and PSPs.
- Manage existing and ongoing relationships between our merchants and PSP s to ensure mutual satisfaction and success.
- Reporting on performance metrics and contribute to achieving monthly division targets through strategic planning and execution.
Required Qualifications:
- Bachelor's degree in Business, Finance or related field.
- Proven experience in portfolio management, within the payment solutions or fintech industry.
- Strong analytical skills with the ability to interpret financial data and make informed recommendations.
- Excellent communication skills.
- Ability to build and maintain relationships with diverse stakeholders.
- Fluent in English.