Czech/Slovak VIP Sportbook Manager

1 week ago

Limassol, Limassol, Cyprus Sofia Stars Full time €40,000 - €60,000 per year

We are looking for a
Czech/Slovak speaking VIP Sportsbook Manager
who will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements:

  • Proficiency in English and Czech / Slovak both written and spoken;
  • Deep knowledge and experience in Sports Book;
  • Proactive person with good support / sales skills;
  • Strong communication and negotiation skills;
  • Attention to details;
  • Previous experience will be considered as an advantage.

Duties and Responsibilities:

  • Being able to search and find for solutions of customers' issues;
  • Able to analyse customers' behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs;
  • Monitor customers' performance & behaviour in order to evaluate bonus crediting;
  • Ensure that products' compliance is being followed according to relevant regulations;
  • Previous experience as a Sales agent will be considered as an advantage;
  • Hours must be worked during shift business hours.

We offer excellent benefits:

  • Competitive salary and monthly KPIs bonus;
  • Working in a dynamic International company;
  • Ability of career and professional growth within the company;
  • Social benefits and team buildings;
  • Sunny, spacious office.

You have the opportunity to work in our office in
Bulgaria.

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