Head of CRM

5 days ago

Limassol Municipality, Limassol, Cyprus Alpha Talent Solutions - Joelle Borg Full time €60,000 - €80,000 per year

Our client is a digital services provider operating within the iGaming field. As they continue to scale, they are looking for a Head of CRM Execution to lead the delivery engine behind their CRM plans, stepping in as the current leader progresses to a new exciting role within the organization. This is a key leadership position, responsible for managing and enabling a large team of CRM executives, ensuring high-quality execution, operational excellence, and continuous improvement across all markets.

Responsibilities

  • Operational Leadership: Own the execution layer of our CRM strategy, ensuring timely, accurate, and high-quality campaign delivery across brands and regions, while leading from the front and stepping in when needed to support the team through high-pressure moments and tight turnarounds.
  • Team Management: Lead, mentor, and grow a large and diverse team of CRM Executives and Team Leads, building a high-performance, collaborative, and accountable team culture.
  • Process & Structure: Define, document, and continuously improve operational processes to drive consistency, scale, and compliance in all campaign activities.
  • Quality Enablement: Implement clear QA standards, delivery checklists, and review loops to ensure campaigns are always accurate, compliant, and impactful.
  • Technology Adoption: Leverage CRM platforms, automation tools, and internal systems to drive efficiency and empower the team to work smarter, not harder.
  • Capacity & Workflow Management: Own planning and prioritization across multiple workflows, balancing day-to-day delivery with long-term improvements.

Requirements

  • CRM Operations Experience: 6+ years in CRM or marketing operations, with experience managing execution teams in high-volume, fast-paced environments.
  • People Leadership: Proven track record of managing multi-level teams, mentoring future leaders, and creating a culture of ownership and excellence.
  • Process-Driven Mindset: Strong skills in workflow design, documentation, and continuous process optimization.
  • Quality Control Expertise: Deep understanding of how to maintain accuracy, compliance, and performance in high-frequency CRM delivery environments.
  • Structured Communicator: Clear and efficient communicator who keeps teams aligned and stakeholders informed

  • Head of CRM Sportsbook

    1 week ago

    Limassol, Limassol, Cyprus Triskel Consulting Full time €90,000 - €120,000 per year

    Our client is a rapidly growing digital services provider with active operations in both Europe and the Americas. They are now looking for a Head of CRM to lead the strategy, execution, and scale-up of their CRM efforts on the Sportsbook vertical. If youre a senior leader with deep expertise in sports betting and a passion for data-led, compliant, and...

  • Head of CRM for iGaming company in Limassol

    2 weeks ago

    Limassol, Limassol, Cyprus Next Job Abroad Full time €90,000 - €120,000 per year

    We are hiring on behalf of our client, a fast-growing international company in the sports betting and iGaming industry. They are dedicated to delivering best-in-class player experiences through highly personalized and data-led CRM strategies.As they continue to scale globally, our client is looking for an experienced Head of CRM to join their team in Cyprus....

  • Head of Social Media

    2 weeks ago

    Limassol, Limassol, Cyprus Medier Agency Full time €80,000 - €120,000 per year

    Medier isn't just a marketing agency - we're creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don't just deliver campaigns - we deliver results.Our...

  • Head of Social Media

    2 weeks ago

    Limassol, Limassol, Cyprus Medier Full time €90,000 - €120,000 per year

    Medier isn't just a marketing agency—we're creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don't just deliver campaigns—we deliver results.Our...

  • Head of Sales

    2 weeks ago

    Limassol Municipality, Limassol, Cyprus Sumsub Full time €60,000 - €120,000 per year

    Sumsubis the one verification platform to secure the whole user journey. With Sumsub's customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.Sumsubhas over 4000 clients across the...

  • Head of Risk

    7 days ago

    Limassol, Limassol, Cyprus Cardoo Full time €60,000 - €120,000 per year

    What you'll own:Partner claim intake & verification: design the rulebook, evidence checklist, SLAs, and return policy for invalid claims.Partner anti-fraud: controls, audits, sampling, trust tiers/blacklists, contractual clauses & penalties; dispute resolution with Legal.Collections as a product (B2C): segmentation by vintage/ amount/type/geo/partner;...

  • Merchant Support Officer

    1 week ago

    Limassol, Limassol, Cyprus payabl. Full time €13,200 - €39,600 per year

    payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call As a licensed financial company with principal membership with card schemes, we specialize in global...

  • Client Services Specialist

    2 weeks ago

    Limassol Municipality, Limassol, Cyprus Axi Full time €25,000 - €40,000 per year

    Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Cyprus.Who We Are.Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with...

  • Client Services Specialist

    2 weeks ago

    Limassol Municipality, Limassol, Cyprus Axi Full time €35,000 - €45,000 per year

    Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Cyprus.Who We Are.Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with...

  • Institutional Sales

    2 weeks ago

    Limassol, Limassol, Cyprus ATFX Connect Full time €50,000 - €100,000 per year

    We are seeking a dedicated and dynamic individual to join our team as an Institutional Sales professional. This role will also take on the role of Head of Brokerage for regulatory purposes under CySec. In this role, you will be responsible for building and maintaining strong relationships with institutional clients, promoting our suite forex exchange...